Care Co-Ordinator Job - Swindon | Care Coordinators

Job Description

PROGRESS YOUR CAREER IN CARE TODAY!

Have background in care or just looking for a change from your current role?

Take your career in Healthcare to the next stage, as First City have a fantastic opportunity for a full time Care Co-ordinator to join our wonderful Office team!

This is the perfect role for an existing Care Co-ordinator, Care Supervisor or a Care Assistant looking to progress their career!

The Co-ordinator holds one of the most important positions in First City as all your actions directly affect the happiness and wellbeing of both our customers and our staff.

The purpose of the Care Co-ordinator role is to make sure our customers receive excellent quality care and support to help them remain safe and comfortable in their own homes.

You will be joining a team of friendly and kind-hearted professionals who are proud of the work they do, We provide training and ongoing support to ensure you understand our carers and our customers. Our Care Co-ordinators are part of the care team and would be expected to help with care calls where necessary and partake in out of hours on call duites.

Location: Swindon

Hours: Monday-Friday 08:30am -17:00pm. Some flexibility in hours may be required to suit the needs of the business

Salary: £23400 per annum, additional earnings available when partaking in out of hours duties

Key responsibilities of a Care Coordinator:

Allocation of care workers to customer visits using effective rostering, ensuring continuity of care and considering locations, skills required.
Communicating regularly with care workers, providing guidance and resolving queries in a timely manner
Maintaining telephone contact with customers and staff members
Ensure telephone calls are answered in a timely, polite and professional manner
Ensure all paperwork is completed and entered onto relevant systems
Support with the delivery of the on-call rota, dependent on the needs of the business. This will include being the designated contact for the out of hours teams during evening/weekends and supporting all aspects of care delivery.
Support the field team covering customer visits to support the business needs when required.
Be the 1st line of support for carers and clients with care related enquiries
Ensure compliance is met within the office and the care calls
Assist and support the manager
Maintain integrity when dealing with confidential matters
Provide supervisory support and instruction to care staff
Adhere to company policies
Approach clients with understanding and empathy, remembering that each client is to be treated as an individual
Work as part of a team that revolves around person-centred care and support

The successful candidate will:

Be computer literate and have good office skills
Have excellent customer service skills
Have an empathetic and a caring nature
Be organised and can work calmly under pressure
Have experience of working in various Healthcare settings
Be a people person with good communication skills
Be a team player
Support with other tasks required to meet the needs of the business.

The following would be beneficial:

Health and social care qualifications (NVQ 2/3 or above)
Valid driving licence with access to a car

In return we offer;

Supportive induction
Excellent training and support
Access to Blue Light Card discount scheme
Motor maintenance discount with a local garage
28 days annual leave entitlement inclusive of statutory bank holidays
Access to Employee assistance programme with Health Assured.
Additional industry recognised training
Workplace pension with Nest
Discounts at major retailers
Refer a friend scheme
Opportunity for career progression

* Further earning potential exists within this role

Office hours are 08.30am -17.00pm. Some flexibility in hours may be required to suit the needs of the business.

This position may be closed sooner if a suitable candidate is appointed

ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING

SIMILAR JOBS

Care Coordinator - Swindon

£24960 - £29270 per annum Full Training, Mileage, Pension

Swindon

Care Coordinators

Permanent
We are currently seeking a Care Coordinator to join our expanding workforce in Swindon. This is a permanent opportunity, working within a friendly, supportive team. The ideal role for someone looking to take the next step in the health and social care career.
Location: Swindon
Salary: £29,270 OTE
Hours: 40hrs per week out of hours shared on call service (Office hours Monday-Friday 08:30am -17:00pm. Flexibility in hours may be required to meet the need of the business)
Duties can include:
- Allocation of care workers to customer visits using effective rostering, ensuring continuity of care and considering locations, skills required.
- Communicating regularly with care workers, providing guidance and resolving queries in a timely manner
- Liaison with other healthcare professionals
- Ensure all paperwork is completed and entered onto relevant systems
- Maintain integrity when dealing with confidential matters
- Approach clients with understanding and empathy, remembering that each client is to be treated as an individual
Essential for role:
- Experience of working in health and social care (within a community-based setting would be preferable)
- Be computer literate and have good office skills
- Be Honest, Caring, Non-judgemental and to act with Kindness and Respect
- Be organised and work calmly under high pressure
Desirable:
- Health and social care qualifications (NVQ 2/3 or above)
- Valid driving licence with access to a car
In return we offer:
- Excellent training and support
- Access to Blue Light Card discount scheme
- Motor maintenance discount with a local garage
- 28 days annual leave entitlement inclusive of public holidays
- Access to Employee assistance programme with Health Assured.
- Free onsite parking
- Workplace pension with Nest
- Refer a friend scheme
If you apply for this role and aren't suitable a member of our team may direct you to a different role. All applicants must have the right to work in the UK as we are unable to provide sponsorship for this vacancy.
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING
Care and Support Worker - Agency

£12.88 - £15.68 per hour Pension, weekly pay

Swindon

Care and Support Staff

Agency
Are you a healthcare assistant/support worker looking for work in Swindon? We have a variety of hours to cover in various settings in the area so have shifts to suit everyone.
First City Recruitment part of the First City Group are recruiting Care Assistants / Support Workers to work as agency staffing within Swindon and surrounding areas. This role is ideal for experienced Care Assistants wanting either full time or part time flexible work.
We are looking for reliable, empathetic, and caring individuals with 6 months of recent UK care experience to join our friendly and professional team. Our comprehensive induction training program is perfect for those who want to develop the skills needed to provide quality care. We're keen to recruit staff with the right values and behaviours who can help us ensure our workplace values are at the heart of everything we do.

We'd love to hear from you if you have experience doing:
* Residential Care
* Support Work
* Healthcare Assistant (HCA)
* Care Assistant
* Domiciliary Care
* Homecare
* Working with challenging behaviours
* 1-1 Care
* Autism Support Work
Location: Swindon and surrounding areas
Weekly pay is £12.88 per hour (inclusive of holiday pay) paid weekly every Friday.
Working with us you will receive:
- Excellent rates of hourly pay £12.88 - £15.68 (inclusive of holiday pay)
- Refer a friend scheme.
- Weekly pay
- Flexible day or night shifts, 12 hour shifts available.
- NEST pension plan
- Free uniform
- Free Comprehensive and rewarding in house classroom-based training.
- Access to Free health and social care diploma courses
- Enhancements rates of pay on bank holidays and over the Christmas period
- Eligibility to Blue light card - a variety of discounts at your favourite stores, holiday bookings and many restaurants.
- 24-hour support from our experienced office team
Our Requirements:
- You will need to be caring, kind, patient, reliable, honest, and trustworthy.
- Willing to undertake Personal Care tasks including bathing and toileting.
- Be comfortable and confident working as part of a team or lone working.
- A willingness to be flexible to meet the requirements of our client base.
- You must have the right to work in the UK.
Salary: £12.88 -£15.68 per hour (inclusive of holiday pay) paid weekly
If you're looking for a new challenge and think you have what it takes to provide excellent care to those in need, get in touch with us today
First City Recruitment is committed to safeguarding and promoting the welfare of vulnerable children and adults. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check, satisfactory references and completion of mandatory training.
Support Planner

Up to £24960 per annum Full Training, Mileage, Pension

Swindon

Care and Support Staff

Permanent
An exciting NEW opportunity to join our Office Team!
Working in care and looking to develop your career?
First City nursing services have a vacancy as support planner within the SHAPE (Strength-based, holistic, approach/aspirations/assessment, promoting, enablement) team for someone who is truly passionate about providing high standards of outcome focused, person centred, strength based care in the community and at home.
As a SHAPE facilitator you will be responsible for the assessment and writing of strength based care plans, risk assessing, MAR detailing, Auditing and compliance.
Location: Swindon
Salary: £24,960 - Additional earning exist within the company
Hours: Monday to Friday 08.30-17.00
No on call responsibilities with this position
In this role you will be working closely with the client and their care team to create and tailor their own package of care. You will be required to think outside the box about alternatives to formal care services and understand how to utilise local services and facilities to deliver a truly person centred service that is compliant with standards set by CQC.
As a SHAPE facilitator you will be required to attend assessments and rebuilds with the client and their families and liaise with a variety of professionals across the health sector. First city works closely with a vast array of clients and services so adaptability is a must.
For this role you must have a background of at least 12 months in care delivery, hold a level 2 qualification, equivalent or above in health and social care and you MUST drive with access to your own vehicle.
Key Skills you should possess:
- Good English and computer skills are important
- Excellent communication skills
- A professional manner supporting a 'can do' approach to work.
- Applicants must be flexible and reliable with the ability to work alone and as part of a team.
- Be able to problem solve and manage workloads in a high pressure environment.
- Driving license and use of personal vehicle for work purposes is essential for this role
In return we offer:
- Excellent training and support
- Access to Blue Light Card discount scheme
- Motor maintenance discount with a local garage
- 28 days annual leave entitlement
- Free onsite parking
- Access to Employee assistance programme with Health Assured.
- Additional industry recognised training
- Workplace pension with Nest
- Refer a friend scheme
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
PLEASE NOTE: If you apply for this role and aren't suitable a member of our team may direct you to a different role