Care Co-Ordinator

PROGRESS YOUR CAREER IN CARE TODAY!

Have background in care or just looking for a change from your current role?

Take your career in Healthcare to the next stage, as First City have a fantastic opportunity for a full time Care Co-ordinator to join our wonderful Office team!

This is the perfect role for an existing Care Co-ordinator, Care Supervisor or a Care Assistant looking to progress their career!

The Co-ordinator holds one of the most important positions in First City as all your actions directly affect the happiness and wellbeing of both our customers and our staff.

The purpose of the Care Co-ordinator role is to make sure our customers receive excellent quality care and support to help them remain safe and comfortable in their own homes.

You will be joining a team of friendly and kind-hearted professionals who are proud of the work they do, We provide training and ongoing support to ensure you understand our carers and our customers. Our Care Co-ordinators are part of the care team and would be expected to help with care calls where necessary and partake in out of hours on call duties.

Location: Swindon

Hours: Monday-Friday 08:30am -17:00pm. Some flexibility in hours may be required to suit the needs of the business

Salary: £23400 per annum, additional earnings available when partaking in out of hours duties

Key responsibilities of a Care Coordinator:

• Allocation of care workers to customer visits using effective rostering, ensuring continuity of care and considering locations, skills required.
• Communicating regularly with care workers, providing guidance and resolving queries in a timely manner
• Maintaining telephone contact with customers and staff members
• Ensure telephone calls are answered in a timely, polite and professional manner
• Ensure all paperwork is completed and entered onto relevant systems
• Support with the delivery of the on-call rota, dependent on the needs of the business. This will include being the designated contact for the out of hours teams during evening/weekends and supporting all aspects of care delivery.
• Support the field team covering customer visits to support the business needs when required.
• Be the 1st line of support for carers and clients with care related enquiries
• Ensure compliance is met within the office and the care calls
• Assist and support the manager
• Maintain integrity when dealing with confidential matters
• Provide supervisory support and instruction to care staff
• Adhere to company policies
• Approach clients with understanding and empathy, remembering that each client is to be treated as an individual
• Work as part of a team that revolves around person-centred care and support

The successful candidate will:

• Be computer literate and have good office skills
• Have excellent customer service skills
• Have an empathetic and a caring nature
• Be organised and can work calmly under pressure
• Have experience of working in various Healthcare settings
• Be a people person with good communication skills
• Be a team player
• Support with other tasks required to meet the needs of the business.

The following would be beneficial:

• Health and social care qualifications (NVQ 2/3 or above)
• Valid driving licence with access to a car

In return we offer;

• Supportive induction
• Excellent training and support
• Access to Blue Light Card discount scheme
• Motor maintenance discount with a local garage
• 28 days annual leave entitlement inclusive of statutory bank holidays
• Access to Employee assistance programme with Health Assured.
• Additional industry recognised training
• Workplace pension with Nest
• Discounts at major retailers
• Refer a friend scheme
• Opportunity for career progression

* Further earning potential exists within this role

Office hours are 08.30am -17.00pm. Some flexibility in hours may be required to suit the needs of the business.

This position may be closed sooner if a suitable candidate is appointed

ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING

Are you passionate about working with young people and changing their lives to give them a brighter future?

Are you looking for evening and/or weekend work?

Then we want you as part of our, skilled and committed team. We are currently expanding and require committed staff who are looking for evening and/or weekend work to support young people out in our community

First City has new amazing opportunity's to support young people out in our community after school hours, around term times and Weekends. We currently support children from the ages of 6 to 17 years. We are committed to the safeguarding of children and young people and everything we do is designed to promote the safety and well-being of the children and young people we work with. We support those with Autism, Epilepsy, Cerebral palsy, Global developmental delay, Challenging behaviours and learning disabilities.

Location: Swindon and surrounding area

Hours Available: Full-Time, Part-Time

Salary: £13.72ph

Do you have the following skills?

• Flexibility to respond to the changing needs of those we support.
• A Strong "can do" attitude.
• Great team player.
• Experience in supporting young people with learning disabilities and health conditions
• Excellent communication skills.

Key responsibilities:

• To develop appropriate working relationships with the young person.
• To promote independence and enable the young person to maintain existing skills and learn new skills.
• Offer strategies for development of social skills.
• Maintain professional boundaries in and outside of the work environment.
• To act as a role model at all times.
• Provide support with all aspects of their daily lives and encouraging them to engage with positive activities

• Thinking outside the box for activities planning ahead of the visit with the child
• Working with children to gain their independence skills both within the home and community
• Working with children to meet their individual outcomes
• Be able to write clear daily reports, incident reports and accident reports.
• Administer medication as required (full training will be provided).
• Support with personal care (washing, toileting, etc)
• Be part of a team of professionals delivering high quality person-centred care, led by an experienced management team.
• Assist in the increase of support during Half terms and Holidays

ANY SUCCESSFUL CANDIDATE WILL NEED TO BE HAPPY TO SUPPORT ADULTS AS WELL AS CHILDREN.

First City perks include:

• Free comprehensive induction training and shadow shifts
• Access to Blue Light Card discount scheme
• Motor maintenance discount with a local garage
• Accrued holiday as per contract
• Access to Employee assistance programme with Health Assured.
• Additional industry recognised training
• Free uniform
• Workplace pension with Nest
• Discounts at major retailers
• Refer a friend scheme
• Flexible hours (weekend commitment is required)
• Opportunity for career progression
• Competitive salary (contracted hours * subject to T&Cs)

Driving licence and access to your own vehicle is essential as the successful candidate will need to be available for shifts starting at 7am or finishing at 10/11pm in and around the Swindon area, including Highworth and Wroughton.

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING.

*please note this rate is for when working with children ONLY, rate may differ when working within other packages*

Experience in Health and Social Care? Are you the best Care worker in the business?

Thrive on overcoming new challenges? If so, we want you!

Take the next step of your career and apply to a position where you will hold more autonomy, actively problem solve and make a positive impact on other people's day to day living.

Location: Swindon

Hours Available: Full-Time, Part-Time, Bank,

At a rate of £12.52ph Mileage

This is exclusively for those with a Level 3 Diploma or above in Health and Social care

If you are dedicated, flexible and interested in this exciting opportunity to be part of a successful team, who are committed to treating people with dignity and in a personalised way, we'd like to hear from you.

First City Nursing and Care have many bespoke opportunities for experienced support workers to support our intermediate and reablement services. This position is unique to a traditional domiciliary care role, as you hold further responsibilities, including liaising with other healthcare professionals to review a person's support on an ongoing basis, ensuring a holistic approach with a focus on working closely with our clients to achieving the person's desired outcomes.

No day will be the same as you join an outstanding team of highly trained individuals to promote and encourage independence to customers within your local community. We are proud to support other healthcare organisations including the local hospital by enabling individuals to return to their own home; with a range of community therapy, community nursing, frailty, housing and social care services, to promote independent living, support and plan their return back into the community, when hospital admission is no longer required.

A full, valid driving licence and access to your own vehicle is essential for this position as you will be traveling within the community to support individuals in their own homes.

The successful applicant will:

• Embrace First City's values and be honest, reliable, caring, trustworthy and compassionate
• Hold at least an NVQ 2 in Care or equivalent - this is desirable but not essential as full training can be provided to work towards this qualification
• Hold a minimum of one year's experience in health and social care (within a community-based setting would be preferable)
• Hold a full, valid driving licence and have access to your own vehicle
• Promote and encourage independence in a person centre approach, working with customers to achieve their outcomes and what matters to them
• Have excellent communication skills and be confident to liaise with other healthcare professionals to advise on and support customers' requirements, which can include equipment & medication arrangements

Progression

Working with a multidisciplinary team will mean you working alongside occupational therapists, physiotherapists, nurses as well as many other professions therefore providing you with the exposure to a wide range of roles across Health and Care sector. This is huge opportunity to learn from others and consider the career path that is right for you, if you aspire to progress. There will be Opportunity to increase knowledge through training ventures and Opportunity for career progression.

First City perks include:

• Competitive salary
• A huge sense of satisfaction in your work
• Free comprehensive induction training and shadow shifts
• Access to Blue Light Card discount scheme
• Motor maintenance discount with a local garage
• Accrued holiday as per contract
• Access to Employee assistance programme with Health Assured.
• Additional industry recognised training
• Free uniform
• Workplace pension with Nest
• Discounts at major retailers
• Refer a friend scheme
• Flexible hours (weekend commitment is required)
• Opportunity for career progression
• Competitive salary (contracted hours * subject to T&Cs)

ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING.