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Care Coordinator - Swindon
Job Description
This role is NOT open to applications from those who reside outside the UK or require sponsorship. Should you apply for this role and be found to live outside the UK or require sponsorship, your application will be rejected
This is the perfect role for an existing Care Co-ordinator, Care Supervisor or a Care Assistant looking to progress their career!
The Co-ordinator holds one of the most important positions in First City as all your actions directly affect the happiness and wellbeing of both our customers and our staff.
The purpose of the Care Co-ordinator role is to make sure our customers receive excellent quality care and support to help them remain safe and comfortable in their own homes.
You will be joining a team of friendly and kind-hearted professionals who are proud of the work they do, We provide training and ongoing support to ensure you understand our carers and our customers. Our Care Co-ordinators are part of the care team and would be expected to help with care calls where necessary and partake in out of hours on call duties.
Location: Swindon
Hours: Monday-Friday 08:30am -17:00pm. Some flexibility in hours may be required to suit the needs of the business
Salary: £23400 per annum, additional earnings available when partaking in out of hours duties
Key responsibilities of a Care Coordinator:
- Allocation of care workers to customer visits using effective rostering, ensuring continuity of care and considering locations, skills required.
- Communicating regularly with care workers, providing guidance and resolving queries in a timely manner
- Maintaining telephone contact with customers and staff members
- Ensure telephone calls are answered in a timely, polite and professional manner
- Ensure all paperwork is completed and entered onto relevant systems
- Support with the delivery of the on-call rota, dependent on the needs of the business. This will include being the designated contact for the out of hours teams during evening/weekends and supporting all aspects of care delivery.
- Support the field team covering customer visits to support the business needs when required.
- Be the 1st line of support for carers and clients with care related enquiries
- Ensure compliance is met within the office and the care calls
- Assist and support the manager
- Maintain integrity when dealing with confidential matters
- Provide supervisory support and instruction to care staff
- Adhere to company policies
- Approach clients with understanding and empathy, remembering that each client is to be treated as an individual
- Work as part of a team that revolves around person-centred care and support
The successful candidate will:
- Be computer literate and have good office skills
- Have excellent customer service skills
- Have an empathetic and a caring nature
- Be organised and can work calmly under pressure
- Have experience of working in various Healthcare settings
- Be a people person with good communication skills
- Be a team player
- Support with other tasks required to meet the needs of the business.
The following would be beneficial:
- Health and social care qualifications (NVQ 2/3 or above)
- Valid driving licence with access to a car
In return we offer:
- Supportive induction
- Excellent training and support
- Access to Blue Light Card discount scheme
- Motor maintenance discount with a local garage
- 28 days annual leave entitlement inclusive of statutory bank holidays
- Access to Employee assistance programme with Health Assured.
- Additional industry recognised training
- Workplace pension with Nest
- Access to company pool car
- Refer a friend scheme
- Opportunity for career progression
* Further earning potential exists within this role
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING
SIMILAR JOBS
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Experienced Carer
Since 1999 First City group has been proud to provide care and support people in the local community of Swindon, to achieve their personal outcomes and maintain independence from within the comfort of their own homes.
We are looking for experienced individuals to join our care team out in the community.
Holding an NVQ level 3 or Equivalent in Health and Social Care opens doors to working within a multidisciplinary team and holding more autonomy in your role.
Exclusive Rate: £13.16ph 35p Mileage
Hours Available:
Morning shifts - 7am - 2:30pm
Evening shifts - 2:30pm - 11pm
Monday - Sundays
Full-Time, Part-Time, Weekends
Location: Swindon and surrounding areas
Duties can include:
- Supporting and encouraging independence
- Support customers with their daily routine
- Assisting with personal care such as showering, bathing, incontinence care
- Helping with mobility
- Administering medication
- Preparing meals, Shopping Calls and Light domestic tasks
- Individual requirements outlined in each person-centred support plan.
- Supporting new staff
- Liaising with other healthcare professionals
It is true that no two days are ever the same. It's that variety that our teams love and that motivates them to treat every day as a new opportunity. Alongside the exposure to a wide range of roles across the Health and Care sector, First City aim to provide additional training, upskill, and support all staff with progression.
"This experience has not only strengthened my passion for nursing but also equipped me with essential skills and knowledge for my future career"
"Working with First City helped me understand how community care worked and what happens when a person is discharge from hospital back to their own homes"
Essential for this role:
- Hold a NVQ 3 or equivalent qualification in health and social care
- Have a full driving license and access to your own vehicle
- Have at least 1 year's recent experience in health and social care
Desirable
- Previous experience in community-based care
At First City we offer the following benefits:
- Competitive salary
- A supportive office team with an open-door approach
- 28 Days Holiday pro rata
- Paid comprehensive induction training and shadow shifts (subject to contract type)
- Free uniform
- Additional industry recognised training / Opportunity for career progression
- Motor maintenance discount with a local garage
- Access to Employee assistance programme with Health Assured.
- Workplace pension with Nest
- Discounts at major retailers with Blue Light Card
- Refer a friend scheme
- Temporary company pool car
PLEASE NOTE: The rate advertised is for those who hold an NVQ 3 or Above in health and social care.
If you apply for this role and you are not suitable a member of our team may direct you to a different role, this can affect the pay rate and duties, multiple applications are not required.
This role is NOT open to applications from those who reside outside the UK. Should you apply for this role and be found to live outside the UK, your application will be rejected.
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
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Weekend Community Healthcare Assistant - Swindon
First City are looking for committed staff to embrace our company ethos and values and provide excellent standards of care to our clients and who are looking for evening and/or weekend work.
This role will involve supporting people in the local community to live independently at home. The successful candidate will support customers with their day to day routine; Assisting with personal care, Administering medication, Preparing meals, Light domestic tasks, Carer relief and support out in the community. There will also be other individual requirements outlined in each person-centred support plan.
Location: Swindon
Hours Available: Full-Time, Part-Time, Bank
Mornings – 6/7am – 11am
Lunch – 11am – 2:30pm
Tea Time – 2:30pm – 6pm
Evening – 6pm – 11pm
Monday - Sundays
Rate Starting at £12.96ph + 35p Mileage
If you have experience as a Care Assistant/ Support Worker we would love to hear from you.
However, experience isn’t necessary, we provide full training and encourage candidates from all sectors to apply. If you are friendly, caring and have the drive to go the extra mile, alongside our outstanding training this could be the perfect role for you.
Full driving licence and access to a vehicle is essential for this role.
If you have the qualities we are looking for and are looking for evening and/or weekend work, this could be the perfect role for you.
First City are proud to support the community in and around Swindon, including but not limited to: West Swindon, Wroughton, Chiseldon, Highworth, Penhill, Nythe, Eldene and Blunsdon.
To be a healthcare assistant, you'll need to be
- Caring and kind
- Honest
- Compassionate
- Reliable
- Trustworthy
- Cheerful and friendly
- Willing to be hands-on with customers
- Willing to do personal care tasks (washing, toileting, etc)
- Able to follow instructions
- Able to work in a team but use their own initiative
In return we offer;
- Competitive salary
- Access to Employee assistance programme with Health Assured.
- Free comprehensive induction training and shadow shifts
- Additional industry recognised training
- Free uniform
- Workplace pension
- Discounts at major retailers
- Refer a friend scheme
- Flexible hours (weekend commitment is required)
- Opportunity for career progression
- Competitive salary (contracted hours * subject to T&Cs)
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
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Support Worker - Autism & Epilepsy
Two exciting vacancies have arisen within First City which involves meeting the changing needs of our customer, a young lady with Autism, Epilepsy and behaviours that challenge.
Do you want to expand your existing skill set or take on a new challenge?
Whether you have experience in the industry, supporting someone with Autism, behaviours that challenge or no experience but a desire to support someone else, this could be the perfect opportunity for you; full specialised training is provided for the appointed applicant.
The successful candidate will:
- Share First City values
- Be naturally passionate about caring
- Promote and encourage independence
- Support our customer's learning experiences at home
- Support our customer to access activities and participate fully in her local community
- Work collaboratively with the support team, our customer, her family and healthcare professionals to ensure a person centered approach is met.
Alongside our many benefits including excellent in-house training, competitive rates of pay, guaranteed hours*, paid mileage and access to an employee assistance programme with Health Assured, First City offer a career that will provide you with a huge sense of satisfaction, but don't just take our word for it, here's what one of our valued care workers says,
'I love the job I do, it gives me so much joy and pleasure. I like to help people enhance their lives and keep them as independent as possible. And also, I think it's of great importance to make the people you look after feel that they matter.'
A full, valid driving licence would be desirable but is not essential. The successful candidate must have the flexibility and willingness to work shifts, including weekends.
Applications from those seeking Full-Time or Part-Time welcome as First City are looking to appoint the equivalent of two Full-Time positions.
Employment with First City Care Group is subject to satisfactory references, enhanced DBS check and full completion of mandatory training.
Due to the specialism of this role the successful candidate must be prepared to work within other areas of the business in and around Swindon should the need arise, employment will be with First City Group and not specifically within this support package.
*T&Cs apply
This role is NOT open to applications from those who reside outside the UK. Should you apply for this role and be found to live outside the UK, your application will be rejected.
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