First City Care Group
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    Outstanding
    Trustpilot

    I really can't thank the team enough for the impact they have had on dad's and consequenetly mine and my families life. Thank you from the bottom of my heart.

    Kirsty, Customer (Pseudonym used)
    Kirsty, Customer (Pseudonym used)

    All of the carers have a heart of gold and I appreciate each visit

    Paul, Customer (Pseudonym used)
    Paul, Customer (Pseudonym used)

    Your great care team are truly lovely and patient people, and we appreciate their vital support

    Daisy, Customer (Pseudonym used)
    Daisy, Customer (Pseudonym used)

    All of the carers are amazing, I haven't had a bad one yet. They are all so professional and make my mum laugh.

    Aimee, Customer (Pseudonym used)
    Aimee, Customer (Pseudonym used)

    The carers have been excellent and top notch, all my expectations have been met. The people in the office are also amazing and do marvellous jobs behind the curtain. Thank you to the whole team for all your efforts.

    Mr Johnson, Customer (Pseudonym used)
    Mr Johnson, Customer (Pseudonym used)

    It’s very sad to be saying goodbye to the wonderful carers I have had the privilege of welcoming into my home and my life. They will all be missed very much!

    Fran, Customer (pseudonym used)
    Fran, Customer (pseudonym used)

    I had a lovely young lady in your team support me the other day, I think she is a credit to the team!

    Ben, Customer (pseudonym used)
    Ben, Customer (pseudonym used)

    The company is very busy, but there is always someone there at the end of the phone, to help and advise you and to try and answer any query you might have. I feel I have support from a team behind me.

    Alison, First City employee
    Alison, First City employee

    Training was fantastic and all went well today, I'm thankful to the team!

    First City Employee
    First City Employee

    The family of Lesley have stated that the carers are doing a fantastic job and have done everything for their Grandma. Well done to the carers and First City for the great work.

    Family members, Pseudonym used
    Family members, Pseudonym used

    My carer has gone above and beyond, she is an amazing carer

    Brian, Customer (pseudonym used)
    Brian, Customer (pseudonym used)

    Highly recommend First City, the best thing I've ever done, 2 months in and I'm loving it and absolutely love being in such a great team

    Emily, First City Employee
    Emily, First City Employee

    The family of Simon said they wouldn’t want anyone else but First City visiting him. They commented on what a fantastic job we are doing for him and are very grateful for all of the carers hard work

    Customer, Pseudonym used
    Customer, Pseudonym used

    New, Nervous, Anxious? Don't be!

    Our training team at first city will help you feel like part of the team here straight away, they are amazing, they take the stress out of learning and know how to make learning fun and memorable.

    Personally, I think they are 1st class.

    Katrina, First City employee
    Katrina, First City employee

    I loved working for First City I recommend anyone who is thinking of a career in care or someone who needs a fresh challenge to give them a call

    Helen, Previous First City Employee
    Helen, Previous First City Employee

    I have been working for first city for over 10 years and have never regretted it.

    The clients are at the forefront of the 365 days of the year. Then running very close behind are their staff who are just as important, and first city make this very clear from the start. They have always supported me, in my own very difficult family situation, they have shown compassion and support throughout my time with them and look forward to the next 10 years!

    I love my role and providing the care and support I get up for each and every day, it makes my day worthwhile, making a positive difference to somebody's life is what caring is all about!

    Rachel, First City employee
    Rachel, First City employee

    I just wanted to write to you today in regard to the hospital discharge. There were a number of issues upon my visit to the lady in question, but I was hoping that you could pass on my gratitude for the assistance from X and Y in arranging an overnight visit for the lady at very short notice and so quickly. The lady and I are very thankful, and she felt reassured that she would be able to stay at home safely.

    Great Western Hospital Care Manager
    Great Western Hospital Care Manager

    Mrs X said that we are all so helpful on the phone & that her & her husband ‘loves’ seeing all the carers that we have sent. They have all been most pleasant and lovely and that they both look forward to seeing our joyful support staff each visit.

    Family member
    Family member

    Daughter-in-law of Mrs Y called tonight to pass on how wonderful you are, she said you are very kind and she felt that you gave Mrs Y your full attention and went above and beyond to make sure that Mrs Y was cared for.

    Family member
    Family member

    Thank you very, very much for the help and support you’ve provided for my mum over the last several months. You have some wonderful carers in your team, and I’ve appreciated your prompt assistance whenever I’ve been in touch with you.

    Family member
    Family member

    My time with First City has been amazing, getting the chance to visit all the healthcare buildings to learn more skills and provide care and support to individuals and their families, while helping the team grow.

    The whole of recruitment nursing is one big family we all offer each other support when needed and the management team are always there no matter the situation trying their best to help when possible.

    The training is the best healthcare training I have ever experienced with extra help to progress your career in healthcare. All topics are gone through in great detail with opportunity for queries to be answered and to help you grow during your adventures as a healthcare professional.

    First City employee
    First City employee

    An outstanding employer to work for, I've been here for a number of years, and I think they are the best care provider in Swindon. They really go the extra mile.

    First City employee
    First City employee

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    Kind, personalised care
    for a happy, fulfilling life.
    ©2022 First City Care Group
    For individuals
    • Individuals overview
    • Help to find care
    • Care at home
    • Live-in care at home
    • Specialist care at home
    • Extra care
    • Supported living
    • Children's care
    • Day support
    • Get involved
    • Give feedback
    For organisations
    • Organisations overview
    • Integrated social care
    • Staffing solutions
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    About us
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    • Work for First City
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