Do you need experience? 

No – experience isn’t required for all roles. You will receive a thorough induction programme to ensure you know everything about us and the high standards of work we deliver. You will also shadow more established team members, so you can get some hands-on experience and ask questions as you go. However, some of our roles do require experience. 

Do you need to drive? 

While a driving licence and access to your own vehicle is essential for some of our roles, we also have positions suitable for non-drivers. 

Are you an agency? 

We have many departments and agency staffing is one of them.

Do you offer apprenticeships? 

Yes – at First City we offer entry level apprenticeships in various departments such as: finance, brokerage, recruitment and frontline care.

How long does the onboarding process take? 

This will vary on each applicant due to all our offers being subject to satisfactory references, an enhanced DBS check and completion of our 4-day induction to a satisfactory level.

Are we a care home? 

No – we provide care predominantly within peoples own homes. However, we have placements within a few care home settings. 

How do I open my payslip?

Our payslips are password protected which you can open with your National Insurance number.

What are our perks? 

  • Competitive salary 
  • Access to Employee assistance programme with Health Assured. 
  • Free comprehensive induction training and shadow shifts 
  • Additional industry recognised training 
  • First uniform free 
  • Workplace pension 
  • Discounts at major retailers 
  • Eligible to apply for the blue light card
  • Refer a friend scheme 
  • Flexible hours  
  • Opportunity for career progression 
  • Contracted hours *subject to T&Cs 
  • Development and career prospects 
  • Excellent training and support.

If there's anything you need: or drop us a line below.


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