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    News

    Great British Care Awards, Regional Winner

    Great British Care Awards

    • November 28, 2023
    First City Care Group are ecstatic to announce we have been awarded 'The Putting People First Award' at the South-West Great British Care Awards. The judges comments can be seen here.  
    Victoria, First City Colleague

    First City - Victoria Abode Catchup

    • November 21, 2023
    We previously spoke to Victoria in April and thought we would catch up to see how things may have changed. Victoria E.Abode, Healthcare Assistant Department: First City Homecare Joined Firs
    One Hour of Care

    One Hour of Care - Other

    • October 19, 2023
    We have celebrated nearly all of the positions that make First City, but there are a few other roles which we have yet to explore. While they may not seem to contribute to each hour of care on the sur
    First City set up at a recruitment event, showing two roller banners and leaflets across a table

    The Workforce of The Future

    • October 19, 2023
    First City are passionate about supporting the workforce of the future. Students of today are vital to the future of healthcare, aspiring to become carers, nurses and doctors. We are proud to share ou
    Reception

    One Hour of Care - Reception

    • October 03, 2023
    A Reception colleague is at the forefront of First City. They may be the first person someone meets when joining the business, or the friendly welcome to visitors. Colleagues, customers, partners and
    Accounts

    One Hour of Care - Accounts

    • September 26, 2023
    An Accounts colleague holds the financial responsibility within the business. Running payrolls for multiple departments and hundreds of colleagues. Ensuring correct rates, annual leave, overtime, expe
    Training

    One Hour of Care - Training

    • September 19, 2023
    A Training colleague will meet and train every person who joins First City employment regardless of role, to ensure all colleagues are equipped with the basic knowledge of what healthcare entails thro
    Transferrable Skills, female care worker talking to elderly gentleman

    Transferrable Skills

    • September 12, 2023
    You may be thinking I have no experience, so I couldn't be a care worker... Well, let's talk transferrable skills! Customer Service | People Skills | Team Work | Cleaning | Cooking |
    Brokerage

    One Hour of Care - Brokerage

    • September 11, 2023
    A Brokerage colleague acts as the bridge between a person and their support package. Offering independent advice and guidance so each person can make the right choice for themselves of their loved one
    HR & Recruitment

    One Hour of Care - HR & Recruitment

    • September 04, 2023
    You may think it obvious, the role of someone working within the HR and Recruitment Team, but as we explore this role in detail you may find there's more behind the scenes than first thought. A
    S.H.A.P.E

    One Hour of Care - S.H.A.P.E

    • August 21, 2023
    The first question you might have is what does S.H.A.P.E stand for? Strength-based, Holistic, Approach/Aspirations/Assessment, Promoting, Enablement Our S.H.A.P.E colleagues (formerly referred t
    Care Coordinator

    One Hour of Care - Care Coordinators

    • August 15, 2023
    If you've made a phone call to First City, it's likely you've spoken to one of our Care Coordinators! With the on-call to cover evenings and weekends, there is always a Care Coordinator at
    Akinyemi Temitope, First City Colleague

    First City - Akinyemi Temitope

    • August 14, 2023
    Akinyemi Temitope, Healthcare Assistant Department: First City Homecare Joined First City: March 2023 1. What excites you about working in healthcare? To help people every day and also
    Care Workers

    One Hour of Care - Care Workers

    • August 07, 2023
    Care workers hold a vital role in a person's support plan as they visit our customers each day. This support plan can include assisting with personal care, incontinence care, meal preparation, med
    One Hour of Care

    One Hour of Care

    • July 26, 2023
    First City Care Group Who are we and what do we do? At First City Care Group, we are passionate about supporting our local community. Providing person centred support to achieve an individual
    Dorcas - First City Colleague

    First City - Dorcas Adu

    • July 12, 2023
    Dorcas Adu, Healthcare Assistant Department: Front Door Joined First City: February 2023 1. What excites you about working in healthcare? It allows me to reach my desire to help others
    WOW - what's on when

    WoW Guide

    • June 07, 2023
    We are pleased to share with you the WoW Guide, created by our health and social care colleagues. Take a look here --> WoW Guide 'The What's on When (WoW) Guide highlights some of the
    First City Logo

    First City - Miracle Arowolo

    • June 05, 2023
    Miracle Arowolo, Healthcare Assistant Department: Homecare Joined First City: April 2023 1. What excites you about working in healthcare? The opportunity to support people. I grew up a
    Diane - First City Colleague

    First City - Diane Davis

    • May 30, 2023
    Diane Davies, Healthcare Assistant Department: Independent Living Hubs Joined First City: April 2023 Previous Employment: Retail Manager for Card Factory 1. What excites you about worki
    Image of Hayley, a first city colleague. With writing showing 'refer a friend'

    Refer a Friend

    • May 24, 2023
    We trust that our colleagues know what qualities make a good care worker, which is why we encourage referring a friend or family member to apply! And to show our gratitude for referring like-minded
    Carer bringing a tray of food to a customer

    Value Based Recruitment - what is it and why do we do it?

    • May 24, 2023
    At First City Care Group, we follow a value-based recruitment process when recruiting across our teams. As well as ensuring a fair and consistent approach to all applicants, this process, alongside ou
    Nickie - First City Colleague

    Congratulations Nickie

    • May 23, 2023
    Nickie Lapham Department: Intermediate & Reablement Services (aka Front Door) Joined First City: November 2017 Nickie joined First City in 2017 after taking a break from the healthcar
    First City Logo

    First City - Alison Lee

    • May 22, 2023
    Alison Lee, Healthcare Assistant Department: Independent Living Hubs Joined First City: November 2022 Previous Employment: Hairdresser, I am still hairdressing alongside First City, I've
    First City and NHS Colleagues

    Restore2 Training

    • May 16, 2023
    We would like to say a big thank you to Registered Nurses, Sarah and Kim, for delivering the first sessions of Restore2 training here at First City House. We look forward to welcoming you back to
    First City Logo

    First City - Dorathy Ukoks

    • May 15, 2023
    Ukoks Dorathy, Healthcare Assistant Department: Independent Living Hubs Joined First City: March 2023 Previous Employment: First Bank, Nigeria 1. What excites you about working in healt
    Olajumoke Elizabeth Oyinloye

    First City - Olajumoke Elizabeth Oyinloye

    • May 09, 2023
    Olajumoke Elizabeth Oyinloye, Healthcare Assistant Department: Independent Living Hubs Joined First City: 01/2023 1. What excites you about working in healthcare? I've always loved
    Older gentleman and woman playing chess

    Person Centred Support - but what does this really mean?

    • May 09, 2023
    At First City, we often talk about providing person centred support, but what does this really mean? For someone new to the industry, whether that be as a customer or as an employee this may sound lik
    First City Logo

    First City - Zorodzai Janda

    • May 02, 2023
    Zorodzai Janda, Healthcare Assistant Department: Independent Living Hubs Joined First City: Feb 2023 1. What excites you about working in healthcare? What excites me about working in h
    Victoria

    First City - Victoria E. Abode

    • April 24, 2023
    Victoria E.Abode, Healthcare Assistant Department: First City Homecare Joined First City: March 2023 1. What excites you about working in healthcare? Meeting with clients/patients/resi
    Tracy Walsh

    First City - Tracy Walsh

    • April 17, 2023
    Tracy Walsh - Trainer/Training Lead Joined First City: 12 years ago 1. What excites you about working in healthcare? Working with a variety of people, including internal staff, coordinat
    Louise O'Neil

    My Care Journey - Louise O'Neil

    • April 11, 2023
    Louise O'Neil - S.H.A.P.E Team Lead Strength-based, holistic, approach/aspirations/assessment, promoting, enablement My Care Journey At school, I always dreamed I would work with children
    Celebrating Social Care - Training equipment photographed

    We're #CelebratingSocialCare this April!

    • April 05, 2023
    This month we're joining Skills for Care in #CelebratingSocialCare. Find out more about why and how we're getting involved. People who work in health and social care are highly-skilled, pas
    Charlie Gunn

    First City - Charlie Gunn

    • April 03, 2023
    Charlie Gunn - Digital Content Creator Joined First City: 2015 Previous Positions: Carer, Resourcer, Junior Design & Group Talent Acquisition, HR & Recruitiment Team Lead 1. What
    Carer and customer looking at a book

    Stop thinking and CLICK APPLY!

    • March 30, 2023
    Stop thinking and CLICK APPLY! - why now is the time to join the healthcare industry Working as a carer is one of the most rewarding professions you can choose, it’s a career that allows
    Su Hogg

    First City - Su Hogg

    • March 27, 2023
    Su Hogg, Healthcare Assistant 1. What excites you about working in healthcare? Making a difference to the many clients throughout the day. Putting a smile on a face, finding out about their past
    Ruth Ndungu

    First City - Ruth Ndungu

    • March 20, 2023
    Ruth Ndungu - Team Leader 1. What excites you about working in healthcare? The fact that additional training is provided for personal development. Also, that this has been my dream job since I w
    Magda Ramos

    First City - Magda Ramos

    • March 13, 2023
    Magda Ramos - Lead for Intermediate and Reablement Services Department: Intermediate and Reablement Services (aka Front Door) Joined First City: 2017 Any Previous Positions: Healthcare Assis
    New to care, domiciliary care worker visiting a customer

    New To Care - Recruitment Event!

    • March 08, 2023
    Are you looking to turn your life experience and caring nature into a great new career in health or social care? First City are excited to talk to you about the opportunities available within the d
    Kerry Harris

    My Care Journey - Kerry Harris

    • March 06, 2023
    Kerry Harris - Employee Development & Mentoring Lead Department: Quality Joined First City: Sept 2019 Previous Positions: Community Living Lead, Extra Care My Care Journey began 17
    Louise Smith

    My Care Journey - Louise Smith

    • February 27, 2023
    My Journey In Care As a young child I always had an interest in 'older people'. I spent most of my spare time with my Great Gran in Lease Hill nursing home, I was always intrigued on how th
    Care worker and Customer Smiling

    First City - Elisha

    • February 22, 2023
    Elisha - Shape Facilitator Department: Isle of Wight Branch Previous Positions: Support Worker 1. What excites you about working in healthcare? 'We get to make a real positive impa
    Jo Chandler

    First City - Jo Chandler

    • February 14, 2023
    Jo Chandler - Head of Quality, Operations and Regulated Services Department: First City Care Group – Quality and Operations Joined First City: Dec 2000 Any Previous Positions: My First
    The Workforce of the Future

    The Workforce of the Future

    • February 01, 2023
    First City are passionate about supporting the workforce of the future. Students of today are vital to the future of healthcare, aspiring carers, nurses and doctors. We are proud to share our experien
    How does the NHS in England work and how is it changing?

    How does the NHS in England work and how is it changing?

    • May 31, 2022
    What are the key organisations that make up the NHS? And how can they collaborate with partners in the health and care system to deliver joined-up care? Watch our animation to find out. Like th
    Our plan for adult social care

    Our plan for adult social care in England: capping adult social care cost

    • September 07, 2021
    On 7 September 2021, government set out its new plan for adult social care reform in England. This included a lifetime cap on the amount anyone in England will need to spend on their personal car
    First City Swindon Town

    First City Nursing Extend their Partnership

    • July 28, 2021
    Swindon Town are delighted to welcome back First City Nursing as a commercial partner for the club, sponsoring the back of both the home and away shirts for the coming season. First City Nursing we