First City Logo

No/How Pledge

  • April 05, 2024
The No/How Pledge At First City we support and provide care to many individuals every hour of every day. Whether on the frontline or within any of our internal service areas we are fortunate to hav
Discussions between customers and colleagues at First City House

Customer Collaboration - Quality

  • April 03, 2024
"It is important to me to have good conversation and communication"   Our HR & Recruitment Team have been talking to our customers as part of our theme of the month - 'Quality' - to see
Theme of the Month February

February Theme of the Month - roundup

  • February 28, 2024
During the month of February we have drawn focus to Hoarding and Self-Neglect across all areas of the business. Our training team have hosted additional courses for colleagues which focused on the
CALM - Cancer and Leukaemia Movement, Swindon's Logo

Easter Egg Collection

  • February 19, 2024
Easter Egg Collection for CALM As most of you will be aware, each year we all dig deep and donate Easter Eggs for this wonderful children's charity. We welcome donations of Easter Eggs from
Theme of the Month January

January Theme of the Month - roundup

  • January 31, 2024
Health, Wellbeing and Positivity During the month of January we have explored the need to think of our own health and wellbeing. Taking just five minutes without distraction can really make a p
First City Colleagues with Carolyn from Friend's Pilates - showing some of the pilates equipment

Theme of the Month - Pilates

  • January 15, 2024
Friends Pilates joined our colleagues in Swindon head office today to run a Pilates session as part of our January Theme of the Month - 'Health, Well-being and Positivity' The session was thoroughl
Please remember Infection Control while enjoying the Festivities!

Infection Control during the Festivities

  • December 18, 2023
We would like to wish everyone a very Happy Christmas and hope you all enjoy the festivities. Thank you to Swindon Borough Council for reminding everyone of the importance of Infection Control through
Great British Care Awards, Regional Winner

Great British Care Awards

  • November 28, 2023
First City Care Group are ecstatic to announce we have been awarded 'The Putting People First Award' at the South-West Great British Care Awards. The judges comments can be seen here.  
Victoria, First City Colleague

First City - Victoria Abode Catchup

  • November 21, 2023
We previously spoke to Victoria in April and thought we would catch up to see how things may have changed. Victoria E.Abode, Healthcare Assistant Department: First City Homecare Joined Firs
One Hour of Care

One Hour of Care - Other

  • October 19, 2023
We have celebrated nearly all of the positions that make First City, but there are a few other roles which we have yet to explore. While they may not seem to contribute to each hour of care on the sur
First City set up at a recruitment event, showing two roller banners and leaflets across a table

The Workforce of The Future

  • October 19, 2023
First City are passionate about supporting the workforce of the future. Students of today are vital to the future of healthcare, aspiring to become carers, nurses and doctors. We are proud to share ou
Reception

One Hour of Care - Reception

  • October 03, 2023
A Reception colleague is at the forefront of First City. They may be the first person someone meets when joining the business, or the friendly welcome to visitors. Colleagues, customers, partners and
Accounts

One Hour of Care - Accounts

  • September 26, 2023
An Accounts colleague holds the financial responsibility within the business. Running payrolls for multiple departments and hundreds of colleagues. Ensuring correct rates, annual leave, overtime, expe
Training

One Hour of Care - Training

  • September 19, 2023
A Training colleague will meet and train every person who joins First City employment regardless of role, to ensure all colleagues are equipped with the basic knowledge of what healthcare entails thro
Transferrable Skills, female care worker talking to elderly gentleman

Transferrable Skills

  • September 12, 2023
You may be thinking I have no experience, so I couldn't be a care worker... Well, let's talk transferrable skills! Customer Service | People Skills | Team Work | Cleaning | Cooking |
Brokerage

One Hour of Care - Brokerage

  • September 11, 2023
A Brokerage colleague acts as the bridge between a person and their support package. Offering independent advice and guidance so each person can make the right choice for themselves of their loved one
HR & Recruitment

One Hour of Care - HR & Recruitment

  • September 04, 2023
You may think it obvious, the role of someone working within the HR and Recruitment Team, but as we explore this role in detail you may find there's more behind the scenes than first thought. A
S.H.A.P.E

One Hour of Care - S.H.A.P.E

  • August 21, 2023
The first question you might have is what does S.H.A.P.E stand for? Strength-based, Holistic, Approach/Aspirations/Assessment, Promoting, Enablement Our S.H.A.P.E colleagues (formerly referred t
Care Coordinator

One Hour of Care - Care Coordinators

  • August 15, 2023
If you've made a phone call to First City, it's likely you've spoken to one of our Care Coordinators! With the on-call to cover evenings and weekends, there is always a Care Coordinator at
Akinyemi Temitope, First City Colleague

First City - Akinyemi Temitope

  • August 14, 2023
Akinyemi Temitope, Healthcare Assistant Department: First City Homecare Joined First City: March 2023 1. What excites you about working in healthcare? To help people every day and also
Care Workers

One Hour of Care - Care Workers

  • August 07, 2023
Care workers hold a vital role in a person's support plan as they visit our customers each day. This support plan can include assisting with personal care, incontinence care, meal preparation, med
One Hour of Care

One Hour of Care

  • July 26, 2023
First City Care Group Who are we and what do we do? At First City Care Group, we are passionate about supporting our local community. Providing person centred support to achieve an individual
Dorcas - First City Colleague

First City - Dorcas Adu

  • July 12, 2023
Dorcas Adu, Healthcare Assistant Department: Front Door Joined First City: February 2023 1. What excites you about working in healthcare? It allows me to reach my desire to help others
First City Logo

First City - Miracle Arowolo

  • June 05, 2023
Miracle Arowolo, Healthcare Assistant Department: Homecare Joined First City: April 2023 1. What excites you about working in healthcare? The opportunity to support people. I grew up a
Diane - First City Colleague

First City - Diane Davis

  • May 30, 2023
Diane Davies, Healthcare Assistant Department: Independent Living Hubs Joined First City: April 2023 Previous Employment: Retail Manager for Card Factory 1. What excites you about worki
Image of Hayley, a first city colleague. With writing showing 'refer a friend'

Refer a Friend

  • May 24, 2023
We trust that our colleagues know what qualities make a good care worker, which is why we encourage referring a friend or family member to apply! And to show our gratitude for referring like-minded
Carer bringing a tray of food to a customer

Value Based Recruitment - what is it and why do we do it?

  • May 24, 2023
At First City Care Group, we follow a value-based recruitment process when recruiting across our teams. As well as ensuring a fair and consistent approach to all applicants, this process, alongside ou
Nickie - First City Colleague

Congratulations Nickie

  • May 23, 2023
Nickie Lapham Department: Intermediate & Reablement Services (aka Front Door) Joined First City: November 2017 Nickie joined First City in 2017 after taking a break from the healthcar
First City Logo

First City - Alison Lee

  • May 22, 2023
Alison Lee, Healthcare Assistant Department: Independent Living Hubs Joined First City: November 2022 Previous Employment: Hairdresser, I am still hairdressing alongside First City, I've
First City and NHS Colleagues

Restore2 Training

  • May 16, 2023
We would like to say a big thank you to Registered Nurses, Sarah and Kim, for delivering the first sessions of Restore2 training here at First City House. We look forward to welcoming you back to
First City Logo

First City - Dorathy Ukoks

  • May 15, 2023
Ukoks Dorathy, Healthcare Assistant Department: Independent Living Hubs Joined First City: March 2023 Previous Employment: First Bank, Nigeria 1. What excites you about working in healt
Olajumoke Elizabeth Oyinloye

First City - Olajumoke Elizabeth Oyinloye

  • May 09, 2023
Olajumoke Elizabeth Oyinloye, Healthcare Assistant Department: Independent Living Hubs Joined First City: 01/2023 1. What excites you about working in healthcare? I've always loved
Older gentleman and woman playing chess

Person Centred Support - but what does this really mean?

  • May 09, 2023
At First City, we often talk about providing person centred support, but what does this really mean? For someone new to the industry, whether that be as a customer or as an employee this may sound lik
First City Logo

First City - Zorodzai Janda

  • May 02, 2023
Zorodzai Janda, Healthcare Assistant Department: Independent Living Hubs Joined First City: Feb 2023 1. What excites you about working in healthcare? What excites me about working in h
Victoria

First City - Victoria E. Abode

  • April 24, 2023
Victoria E.Abode, Healthcare Assistant Department: First City Homecare Joined First City: March 2023 1. What excites you about working in healthcare? Meeting with clients/patients/resi
Tracy Walsh

First City - Tracy Walsh

  • April 17, 2023
Tracy Walsh - Trainer/Training Lead Joined First City: 12 years ago 1. What excites you about working in healthcare? Working with a variety of people, including internal staff, coordinat
Louise O'Neil

My Care Journey - Louise O'Neil

  • April 11, 2023
Louise O'Neil - S.H.A.P.E Team Lead Strength-based, holistic, approach/aspirations/assessment, promoting, enablement My Care Journey At school, I always dreamed I would work with children
Celebrating Social Care - Training equipment photographed

We're #CelebratingSocialCare this April!

  • April 05, 2023
This month we're joining Skills for Care in #CelebratingSocialCare. Find out more about why and how we're getting involved. People who work in health and social care are highly-skilled, pas
Charlie Gunn

First City - Charlie Gunn

  • April 03, 2023
Charlie Gunn - Digital Content Creator Joined First City: 2015 Previous Positions: Carer, Resourcer, Junior Design & Group Talent Acquisition, HR & Recruitiment Team Lead 1. What
Carer and customer looking at a book

Stop thinking and CLICK APPLY!

  • March 30, 2023
Stop thinking and CLICK APPLY! - why now is the time to join the healthcare industry Working as a carer is one of the most rewarding professions you can choose, it’s a career that allows
Su Hogg

First City - Su Hogg

  • March 27, 2023
Su Hogg, Healthcare Assistant 1. What excites you about working in healthcare? Making a difference to the many clients throughout the day. Putting a smile on a face, finding out about their past
Ruth Ndungu

First City - Ruth Ndungu

  • March 20, 2023
Ruth Ndungu - Team Leader 1. What excites you about working in healthcare? The fact that additional training is provided for personal development. Also, that this has been my dream job since I w
Magda Ramos

First City - Magda Ramos

  • March 13, 2023
Magda Ramos - Lead for Intermediate and Reablement Services Department: Intermediate and Reablement Services (aka Front Door) Joined First City: 2017 Any Previous Positions: Healthcare Assis
New to care, domiciliary care worker visiting a customer

New To Care - Recruitment Event!

  • March 08, 2023
Are you looking to turn your life experience and caring nature into a great new career in health or social care? First City are excited to talk to you about the opportunities available within the d
Kerry Harris

My Care Journey - Kerry Harris

  • March 06, 2023
Kerry Harris - Employee Development & Mentoring Lead Department: Quality Joined First City: Sept 2019 Previous Positions: Community Living Lead, Extra Care My Care Journey began 17
Louise Smith

My Care Journey - Louise Smith

  • February 27, 2023
My Journey In Care As a young child I always had an interest in 'older people'. I spent most of my spare time with my Great Gran in Lease Hill nursing home, I was always intrigued on how th
Care worker and Customer Smiling

First City - Elisha

  • February 22, 2023
Elisha - Shape Facilitator Department: Isle of Wight Branch Previous Positions: Support Worker 1. What excites you about working in healthcare? 'We get to make a real positive impa
Jo Chandler

First City - Jo Chandler

  • February 14, 2023
Jo Chandler - Head of Quality, Operations and Regulated Services Department: First City Care Group – Quality and Operations Joined First City: Dec 2000 Any Previous Positions: My First
The Workforce of the Future

The Workforce of the Future

  • February 01, 2023
First City are passionate about supporting the workforce of the future. Students of today are vital to the future of healthcare, aspiring carers, nurses and doctors. We are proud to share our experien
How does the NHS in England work and how is it changing?

How does the NHS in England work and how is it changing?

  • May 31, 2022
What are the key organisations that make up the NHS? And how can they collaborate with partners in the health and care system to deliver joined-up care? Watch our animation to find out. Like th
Our plan for adult social care

Our plan for adult social care in England: capping adult social care cost

  • September 07, 2021
On 7 September 2021, government set out its new plan for adult social care reform in England. This included a lifetime cap on the amount anyone in England will need to spend on their personal car
First City Swindon Town

First City Nursing Extend their Partnership

  • July 28, 2021
Swindon Town are delighted to welcome back First City Nursing as a commercial partner for the club, sponsoring the back of both the home and away shirts for the coming season. First City Nursing we