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Care & Quality Compliance Coordinator

Up to £26000 per annum Full Training,Pension
FCN - 169_1746630624

Job description

Are you passionate about maintaining high standards in care? Join First City and play a key role in supporting care quality and compliance across our services.

First City is a respected care provider committed to delivering outstanding care across Swindon and the surrounding areas. We are currently recruiting for a confident, detail-oriented, and supportive Compliance Administrator to join our team.

You MUST have:

  • A minimum of 1 year' hands-on care experience - ideally within a community-based setting.
    (Applications without this essential experience will not be considered.)

About the Role
This role is ideal for someone with practical care experience who is ready to transition into a compliance-focused position. You'll be responsible for supporting frontline staff, ensuring regulatory standards are met, and promoting a culture of continuous improvement.

Location: Swindon
Salary: £26,000 per annum
Hours: 40 hours per week (Monday to Friday, 08:30-17:00)
Some flexibility may be required based on business needs

Key Responsibilities

  • Monitor and review alerts and care notes using our digital care management system
  • Audit documentation and ensure compliance with CQC regulations
  • Identify and address gaps in care delivery
  • Escalate concerns to appropriate personnel and follow up on actions
  • Support and guide staff through constructive conversations
  • Promote best practices and quality assurance across the care team
  • Conduct community-based shadowing to observe care delivery and align policy with practice
  • Assist in developing action plans based on audit findings

Requirements

  • Minimum 1 year hands-on care experience (ideally community-based)
  • Familiarity with CQC standards, Fundamental Standards, and person-centred care plans
  • Strong written and verbal communication skills
  • Ability to confidently and professionally challenge poor practice
  • Comfortable using computer systems and technology
  • Friendly, proactive, and reliable with strong attention to detail

What We Offer

  • Full training and ongoing professional development
  • Access to Blue Light Card discount scheme
  • Local motor maintenance discount
  • 28 days' annual leave (including bank holidays)
  • Free onsite parking
  • Employee Assistance Programme (Health Assured)
  • Workplace pension with Nest
  • Refer-a-friend bonus scheme

Why Join Us?
At First City, you'll be part of a team that values quality, collaboration, and continuous improvement. If you're ready to grow your career in care and compliance, we'd love to hear from you.

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Independent living HUB - Care Assistant

£12.21ph Full training, Pension

We don’t just offer jobs—we offer careers.

Do you thrive in a role that brings variety, fulfilment, and the opportunity to help people achieve independence? If so, we’d love to hear from you!

First City Nursing and Care have a fantastic vacancy for a healthcare assistant within our independent living hubs in and around Swindon.

If you're friendly, approachable, empathetic towards others and have the drive to go the

extra mile, we are looking for you.

Whether you've got experience, been caring for a family member, or you dedicate your time to helping others; this will have given you the invaluable knowledge needed to provide care to others.

Previous experience is not necessary as full training will be given although we welcome applications from experienced carers.

Location: Swindon – Rodboune, Moredon, Wroughton, Highworth

Hours Available: Full-Time or  Part-Time

Shifts Available: Morning 7am-3 pm - Evening 3pm-11:00pm – Waking Nights 8pm – 7am

Weekend commitment is required for this vacancy.

Salary: £11.44ph

As a healthcare assistant you will be promoting independence and supporting with duties outlined in each person-centred care plan such as:

• Providing person-centred care tailored to individual needs

• Assisting with personal care, mobility, and medication

• Supporting with daily routines, meal preparation, and light domestic tasks

• Encouraging individuals to maintain independence

• Liaising with healthcare professionals to ensure the best outcomes for those we

support

• Follow instructions and able to work in a team but use their own initiative

A driving licence is not required for this position, however the successful candidate will be responsible to get to and from shifts for their relevant shift times at any 4 of the above locations.

As part of our team, you’ll receive:

 Comprehensive paid training and induction shadow shifts

 **Free uniform and PPE **

 A supportive work environment with career progression opportunities

 Employee Assistance Programme with Health Assured

 Workplace pension with Nest

 Motor maintenance discount with a local garage

 Refer-a-Friend Scheme – Earn rewards for bringing great people on board

 Access to discounts at major retailers with the Blue Light Card

 **Temporary company pool car **

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY

REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY

TRAINING

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Domiciliary Care - Team Leader

£28,100 per annum - plus mileage. (based on a 40-hour week) – additional earnings when partaking in

Join Charmes Care as a Team Leader – Full-Time Role on the Isle of Wight

Are you an experienced care professional with leadership skills and a passion for supporting your community? Charmes Care, part of the First City Care Group, is looking for a dedicated full-time Team Leader to join our Isle of Wight team, blending compassion with opportunity within a supportive and values-driven environment.

This is an exciting opportunity for someone ready to take the next step in their care career and play a key role in shaping and delivering high-quality services to our clients.

Key Information

  • Contract: Full-Time, 40 hours per week (flexibility in hours will be required to meet the needs of the business)
  • Rate: £28,100 per annum - plus mileage. (based on a 40-hour week) – additional earnings when partaking in out of hours service.
  • Driving Essential – You must have a full UK driving licence and access to a vehicle.
  • Location: Isle of Wight - We serve East Cowes, Wootton, Binstead, Ryde, Seaview, St Helens, Bembridge, and Brading.

Your Responsibilities

As a Team Leader, you’ll support both customers and colleagues, ensuring care standards are met across the service. Your role will include; Leading and mentoring care staff across the business, Providing office cover and assisting with customer support planning when required, Maintain accurate records and help implement individual care plans, Supporting individuals to live independently in their own homes, Participating in the out-of-hours service on a rota basis and Delivering hands-on care including personal support, mobility assistance, and medication administration.

What We’re Looking For

  • A minimum of 1 year’s care experience, ideally within a community based setting  (in a senior capacity would be beneficial)
  • NVQ 2 or Above in Health and Social Care or equivalent - highly desirable
  • A full UK driving licence and access to a car.
  • A natural leader who’s compassionate, dependable, and enthusiastic about making a difference.

Sound Like You?

Apply today and become a key part of our mission to deliver high-quality, person-centred care across the Isle of Wight.

In return we offer

  • Stable Employment – guaranteed hours (T&Cs apply).
  • Supportive Team Environment – you'll be part of a caring, passionate team.
  • 28 Days Holiday (pro-rata).
  • Paid Shadow Shifts (T&Cs apply).
  • Free Uniform & Training
  • Career Development Opportunities.
  • Company Pool Car Access (subject to availability).
  • Employee Assistance Programme & Blue Light Card discounts.

ALL OFFERS OF EMPLOYMENT ARE SUBJECT TO ENHANCED DBS CHECKS, SATISFACTORY REFERENCES, AND COMPLETION OF MANDATORY TRAINING.

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Evening & Weekends Domiciliary Care Assistant Swindon

Up to £13.04 per hour Full Training, Mileage, Pension

Are you a compassionate and quick-thinking individual looking to make a real difference in the community? Join us as a Care Assistant, where your commitment to supporting others will help people live independently at home. We are seeking candidates who are available for evening and weekend shifts to ensure we provide the best care to our clients.

Rate: £13.04 35p Mileage

PLEASE NOTE: The rate advertised is for those who hold an NVQ 2 or above in Health and Social Care.

We are a friendly, family-run homecare provider that believes in putting employees first. We offer a supportive work environment where your contributions are valued.

Key Responsibilities:

  • Supporting people in the local community to live independently at home.
  • Assisting with personal care, including showering, bathing, and continence care.
  • Helping with mobility and administering medication.
  • Preparing meals and assisting with light domestic tasks.
  • Providing care based on individual needs outlined in person-centred support plans.

What We're Looking For:

  • Full driving licence and access to a vehicle is essential.
  • Evening and weekend availability required.
  • Experience as a Care Assistant or Support Worker is welcome but not required-full training is provided.

Hours Available:

  • Evening Shifts: 2:30pm - 11pm
  • Evening Shifts: 6pm - 11pm
  • Weekend Shifts: 7am - 2:30pm and/or 2:30pm -11pm

Benefits:

  • Competitive salary (Guaranteed hours available T&C's apply)
  • 28 Days Holiday pro-rata
  • Paid induction training and shadow shifts
  • Free uniform
  • Paid 35p per mile between calls
  • Additional industry-recognized training and career progression opportunities
  • Discounts at major retailers with Blue Light Card
  • Access to Employee Assistance Programme
  • Motor maintenance discount with a local garage
  • Access to company pool car
  • Workplace pension with Nest
  • Refer a friend scheme

What our carers say:

  • "I enjoy being part of my clients' daily routines, and the evening and weekend shifts work perfectly with my schedule."
  • "I find this role so fulfilling. The flexibility with evening and weekend hours means I can balance my other commitments while doing something I love."
  • "Working with First City has given me the training and confidence to make a positive impact in the community."

Interested in Joining Our Team?
If you're passionate about providing high-quality care and have the availability to work evenings and weekends, we'd love to hear from you!

Visit firstcitynursing.co.uk for more details and to apply.

Kind, personalised care for a happy, fulfilling life.

ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING.

Please Note: The rate advertised is for those who hold an NVQ 2 or above in Health and Social Care. If you are not suitable for this role, a member of our team may direct you to a different opportunity, which may affect the pay rate and duties. No need for multiple applications. This role is not open to applicants residing outside the UK.

Care Coordinator

Up to £25584 per annum Full Training,Pension

Help shape the future of adult social care in Swindon!

Join our dedicated team supporting nearly 600 people across Swindon and the surrounding areas, playing a key role in delivering essential social care services. We are seeking a proactive and organised Care Coordinator to join our fast-paced office team. This permanent position offers an excellent opportunity to grow your career in health and social care while working in a supportive and dynamic environment.

Location: Swindon
Salary: £25,584* with an OTE of £29,270 (inclusive of on-call duties)
Hours: 40 hours per week shared out-of-hours on-call service
(Office hours: Monday-Friday, 08:30 - 17:00. Some flexibility may be required to meet business needs.)

Key Responsibilities:

  • Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching.
  • Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries.
  • Collaborate with healthcare professionals to ensure seamless service delivery.
  • Accurately complete and maintain all necessary documentation and systems.
  • Handle confidential matters with professionalism and integrity.
  • Provide compassionate, empathetic, and person-centred support to clients.

Essential Requirements:

  • 1 year minimum hands on care experience in health and social care, preferably in a community-based setting.
  • Strong administrative and computer skills.
  • A professional, caring, and respectful approach.
  • Excellent organisational skills with the ability to work effectively under pressure.

Desirable:

  • Health and social care qualifications (e.g., NVQ Level 2/3 or above).
  • Experience in rostering and scheduling.
  • Previous experience in an on-call capacity.
  • A valid UK driving licence and access to a vehicle.

What We Offer:

  • Comprehensive training and ongoing support.
  • Access to the Blue Light Card discount scheme.
  • Motor maintenance discount with a local garage.
  • 28 days of annual leave (inclusive of public holidays).
  • Employee Assistance Programme with Health Assured.
  • Free onsite parking.
  • Workplace pension with Nest.
  • Refer-a-friend scheme.

If this role isn't the right fit for you, we may be able to direct you to another suitable position within our organisation. Please note, all applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Employment is subject to satisfactory references, an enhanced DBS check, and the completion of mandatory training.

Support Worker - Supported Living

Up to £12.21 per hour Pension,

Support Worker - Supported Living

Are you someone who wants to make a real difference every day? Do you enjoy supporting people to live independently, try new things, and be part of their community? If so, we'd love to hear from you.


We're currently recruiting for Support Workers to join our friendly and growing Supported Living team. Whether you're looking for the stability of a contracted role or the flexibility of bank shifts, we have opportunities to suit you.
About the role:


As a Support Worker, you'll be working with adults with a range of needs-this may include learning disabilities, autism, mental health challenges, or physical disabilities. Your role will be to support individuals to live full and meaningful lives in their own homes and local communities.


You'll be delivering person-centred support, helping each person to achieve their own outcomes and live life on their terms.

This could include:
* Helping with day-to-day tasks like cooking, cleaning, budgeting, and personal care
* Supporting people to take part in activities they enjoy-whether that's swimming, shopping, arts & crafts, music, attending groups, or going out for a coffee
* Encouraging independence and building confidence
* Supporting people to maintain relationships with family and friends
* Helping with appointments, medication.
* Promoting wellbeing and safety at all times


For some of our roles, we require at least 6 months' experience in a similar setting, though not all positions have this requirement. What's most important to us is that you have the right values, a caring attitude, and a willingness to learn. For those with less experience, we offer full training and ongoing support to help you succeed in the role.


We're looking for people who are:


* Kind, respectful, and supportive
* Great communicators who can build positive relationships
* Patient, reliable, and flexible
* Committed to promoting choice, dignity, and independence
* Comfortable working alone or as part of a team
What we offer;
* Contracted hours OR flexible bank shifts - your choice
* Paid induction and ongoing training T&C's apply
* Holiday pay
* Support from a friendly, experienced team
* Opportunities to progress your career in care
* A truly rewarding role where you can see the difference you make every day

Some roles may require you to work a mix of days, evenings, weekends, or sleep-ins (depending on service needs). A full driving licence is helpful but not essential.


Various shifts available -
12 hour days and nights shifts
4-6 hour shifts
£12.21ph

Benefits:

  • Competitive salary (Guaranteed hours available T&C's apply)
  • 28 Days Holiday pro-rata
  • Paid induction training and shadow shifts
  • Free uniform
  • Additional industry-recognized training and career progression opportunities
  • Discounts at major retailers with Blue Light Card
  • Access to Employee Assistance Programme
  • Motor maintenance discount with a local garage
  • Access to company pool car
  • Workplace pension with Nest
  • Refer a friend scheme


To apply or find out more please visit www.firstcitycaregroup.co.uk
Join us and help make everyday count for the people we support.