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  • Care Assistant - Independent Living Hubs (No Driving Required)

    Up to £12.21 per hour Full training, pension

    Are you caring, reliable, and passionate about helping others live independently? First City care group is looking for compassionate Healthcare Assistants to join our team within our Independent Living Hubs across Swindon.

    These Hubs are residential buildings where individuals live independently in their own flats and receive support based on their needs. You'll provide care within one building at a time, moving from flat to flat - making this a great role for non-drivers. While a driving licence isn't required, there is an expectation of flexibility to work across our four locations in Swindon, currently with a high demand in Highworth and Wroughton.

    You'll also have opportunities to support at on-site Day Centres, where individuals come to socialize, have meals, and enjoy activities.

    Location: Highworth, Wroughton, Swindon
    Job Type: Full-time or Part-time
    Hours : 7am - 15:00pm / 15:00pm - 23:00pm/ 20:00pm - 7:00am
    Salary: £12.21 per hour

    Key Responsibilities:

    • Provide person-centred care based on individual care plans
    • Support with personal care, mobility, and medication
    • Help with daily routines, meal prep, light domestic tasks, and shopping
    • Promote independence and dignity
    • Carer relief
    • Work collaboratively with other carers and health professionals

    Some individuals may have multiple visits a day, while others require less frequent support, with visit durations ranging from 30 minutes to 4 hours depending on individual care needs.

    We are looking for someone who is:

    • Honest, caring, and reliable
    • Compassionate and friendly
    • Hands-on and willing to support with personal care
    • Able to arrange their own transport to and from shifts (especially important for early starts and late finishes)

    Experience is not essential - full training is provided. We also welcome experienced carers and those who've supported family members.

    Why Join First City?

    • Suitable role for non-drivers
    • Paid training and induction with shadow shifts (t&c's apply)
    • Free uniform and PPE
    • Supportive work environment and career progression
    • Employee Assistance Programme (Health Assured)
    • Workplace pension (Nest)
    • Refer-a-Friend bonus scheme
    • Blue Light Card for discounts at major retailers

    Additional Information:

    • Must be flexible to work across Highworth, Wroughton, Rodbourne, and Moredon
    • Weekend availability required
    • All offers subject to references, enhanced DBS check, and mandatory training

  • Healthcare Coordinator

    £26000 - £29500 per annum additional earnings, Pension,

    Join our dedicated team supporting nearly 600 people across Swindon and the surrounding areas, playing a key role in delivering essential social care services. We are seeking a proactive and organised Care Coordinator to join our fast-paced office team. We have 2 NEW permanent positions, offering an excellent opportunity to grow your career in health and social care while working in a supportive and dynamic environment.

    Location: Swindon
    Salary: £26000 with an OTE of £29,500 (inclusive of on-call duties)
    Hours: 40 hours per week shared out-of-hours on-call service
    (Office hours: Monday-Friday, 08:30 - 17:00. Some flexibility may be required to meet business needs.)

    Key Responsibilities:

    • Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching.
    • Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries.
    • Collaborate with healthcare professionals to ensure seamless service delivery.
    • Accurately complete and maintain all necessary documentation and systems.
    • Handle confidential matters with professionalism and integrity.
    • Provide compassionate, empathetic, and person-centred support to clients.

    Essential Requirements:

    • Previous experience in health and social care, preferably in a community-based setting.
    • Strong administrative and computer skills.
    • A professional, caring, and respectful approach.
    • Excellent organisational skills with the ability to work effectively under pressure.

    Desirable:

    • Health and social care qualifications (e.g., NVQ Level 2/3 or above).
    • Experience in rostering and scheduling.
    • Previous experience in an on-call capacity.
    • A valid UK driving licence and access to a vehicle.

    What We Offer:

    • Comprehensive training and ongoing support.
    • Access to the Blue Light Card discount scheme.
    • Motor maintenance discount with a local garage.
    • 28 days of annual leave (inclusive of public holidays).
    • Employee Assistance Programme with Health Assured.
    • Free onsite parking.
    • Workplace pension with Nest.
    • Refer-a-friend scheme.

    If this role isn't the right fit for you, we may be able to direct you to another suitable position within our organisation. Please note, all applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

    Employment is subject to satisfactory references, an enhanced DBS check, and the completion of mandatory training.

  • Experienced Care Assistant - £14.50/hour Mileage

    Up to £14.50 per hour Full Training, Mileage, Pension

    Experienced Community Carer - Full UK Driving Licence & Own Vehicle Required

    Are you a compassionate and experienced care professional looking for a meaningful role in your local community? At First City Care Group, we are committed to delivering high-quality, person-centred care that enables people to live independently in their own homes.

    Since 1999, we've proudly supported individuals across Swindon, and we're now expanding our dedicated team. We're looking for experienced carers who are ready to take the next step in their career.

    Location: Swindon and Surrounding Areas
    Pay Rate: £14.50 per hour 35p mileage
    Hours: Full-time
    Shifts: Morning (07:00 - 15:00) and/or Evening (15:00 - 23:00)

    About the Role
    This is a community-based position where you will support individuals recently discharged from hospital, helping them regain independence and confidence in their own homes.

    Please note: This is a driving role. You must hold a full UK driving licence and have access to your own vehicle. You will be travelling between client homes throughout Swindon and the surrounding areas.

    Key Responsibilities:

    • Provide high-quality care tailored to each individual's needs
    • Support with personal care, mobility, medication, and daily routines
    • Assist with light domestic tasks and meal preparation
    • Encourage independence during recovery at home
    • Mentor junior staff and support new starters
    • Work collaboratively with healthcare professionals

    Requirements:

    • Minimum 1 years' experience in Health & Social Care (community experience preferred)
    • Full UK driving licence and access to your own vehicle
    • NVQ Level 2 (or equivalent) in Health & Social Care
    • Willingness to travel between client homes across the community

    What We Offer:

    • Paid induction and shadowing shifts (T&Cs apply)
    • 28 days holiday (pro rata)
    • Free uniform and PPE
    • Use of a company pool car (where available)
    • Refer-a-friend bonus scheme
    • Blue Light Card access for national discounts
    • Local vehicle maintenance discounts
    • Employee Assistance Programme (Health Assured)

    Hear from Our Team:

    "I've worked in care for years, and this is by far the most supportive team I've been part of."
    "It's rewarding to see people regain their confidence and know I helped them get there."

    Join a care provider that truly values your skills and dedication.
    If you're ready to take the next step in your career and make a difference in your community, we'd love to hear from you.

    Apply today or find out more at firstcitynursing.co.uk

    Please Note:
    All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training. Applicants not suitable for this position may be considered for alternative roles, which could impact pay and duties.

  • Community Care Assistant

    Up to £13.63 per hour Full Training, Mileage, Pension

    Join Our Swindon Care Team - Drivers Wanted

    Are you a driver with a caring nature, quick thinking, and a passion for helping others live independently in their own homes? At First City Care Group, we're proud to provide high-quality support across Swindon, enabling people to maintain their independence with dignity and respect.

    We are currently looking for dedicated, reliable drivers to join our care team in Swindon and surrounding areas.

    Do you have experience in the community or within the care sector?
    Do you hold an NVQ Level 2 or above in Health and Social Care?

    If so, we want to hear from you.

    If you have no experience we still want to hear from you! As full training is provided.

    What matters most is your commitment, compassion, and willingness to make a positive difference.

    Pay: £13.63 per hour 35p mileage reimbursement
    Locations Covered: Swindon - including West Swindon, North Swindon, Town Centre, Wroughton, Chiseldon, and Highworth
    Requirement: Full UK driving licence and access to your own vehicle

    Key Responsibilities:

    • Supporting clients in their own homes with day-to-day routines
    • Assisting with personal care (bathing, showering, continence)
    • Helping with mobility and administering medication
    • Preparing meals and light household tasks
    • Promoting independence through person-centred care

    Shift Patterns Available:

    • Morning shift: 7:00am - 14:30pm
    • Evening shift: 14:30pm - 23:00pm
    • Teas & Bed: 17:00pm - 23:00pm
    • Flexible hours: Full-time, Part-time, Weekends

    What You'll Need:

    • A valid UK driving licence and access to a reliable vehicle
    • Availability for early mornings, evenings, and some weekends
    • A kind, dependable nature and strong communication skills
    • The right to work in the UK

    Why Work with First City Nursing & Care?
    We're a well-established, family-run care provider with a strong local reputation. We value and support our care staff with:

    • Guaranteed hours (subject to terms)
    • Paid induction training and shadowing shifts
    • Free uniform provided
    • Access to pool cars (subject to availability)
    • 28 days holiday (pro rata)
    • Ongoing training and career progression
    • Blue Light Card discounts
    • Employee Assistance Programme via Health Assured
    • Local garage discount for vehicle maintenance
    • Refer-a-friend bonus scheme

    Hear from Our Team:

    "Working here is incredibly fulfilling. I love helping people in their daily lives."
    "The flexibility and support from the team make a big difference."

    Ready to Start Your Care Journey?

    Apply now at: firstcitynursing.co.uk

    All roles are subject to an Enhanced DBS check, satisfactory references, and successful completion of training.

  • Healthcare Assistant Apprentice

    £12.21 - £13.68 per hour Pension, Full Training, Mileage

    Choosing to study an Apprenticeship with First City Group can be both an inspiring and rewarding way to start your career!

    This role is suitable for someone leaving education who has a passion to learn and support others! This real-world experience will enrich your knowledge and skill in the health and social care sector, whilst building the foundations for a future career.

    First City Group is the Lead care provider in Swindon, our services are customer led and we support people to achieve their personal outcomes, by using a person-centred approach. Our main aim is to enable customers to maintain their independence and quality of life in the comfort of their own homes. As a First City Healthcare Assistant Apprentice you will play a key role in enabling care and support to all customers, (both individuals and families assessed as being in need of assistance).

    Rate of pay: £12.21 - 13.68 per hour

    Location: Swindon and surrounding area

    Hours: 7:00am - 14:30pm or 14:30pm - 23:00pm

    Key responsibilities:

    • You will support people with their mobility, domestic duties, shopping calls and social support in the community
    • Helping people to manage nutrition and hydration needs, take medication and other key aspects of daily living
    • Providing personal care at varying levels, this can range from offering encouragement and support, to enabling people to do it themselves, to physically supporting them directly.
    • Getting involved in a range of duties and activities, while prioritising the health, wellbeing and safety of those we support
    • Uphold the Organisations values and demonstrate commitment to the highest quality standards through all practise
    • Maintain integrity when dealing with confidential matters
    • Complete course work on time and to a high standard
    • Produce, maintain and be responsible for content, accuracy and sign off of assessments completed

    It's true that no two days are ever the same. It's that variety that our teams love and that motivates them to treat every day as a new opportunity. The role of a carer can be demanding but, at the end of every day, you will go home knowing you have made a difference. As a team we offer 24/7 support to both our staff and customers to ensure the highest quality care and support is delivered.

    Essential:

    • Be 18 years of age or older
    • Must have at least a grade C or 4 GCSE or equivalent in Maths and English or willing to undertake Functional Skills as part of the course
    • Work a minimum of 30 hours per week (Inclusive of Morning/Evening and Weekend commitment)

    Desirable:

    • Health and social care qualification (GCSE or equivalent)
    • Have an understanding and interest of the health and social care sector
    • Driving license and access to your own vehicle would be beneficial

    Duration:

    The Apprenticeship will take between 12 - 18 months to complete

    Courses available Adult Social care Level 2 and 3 depending previous qualifications

    This position may be closed sooner if a suitable candidate is appointed

    ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING

  • Quality Compliance Manager - Community Care Partnerships

    £38000 - £40000 per annum Salary DOE (Pro rata)

    First City Care Group (FCG) is Swindon's specialist lead provider of community-based care, working under subcontract to ensure regulated care providers meet CQC standards alongside our own high-quality, person-centred expectations. We take a collaborative, coaching-led approach empowering providers to improve practice, share learning, and maintain compliance.

    FCG are seeking a proactive Quality Compliance Manager to execute quality assurance audits on-site and remotely with subcontracted community care services. This is a flexible role ideal for candidates seeking meaningful work with varied hours tailored to their availability, offered on a 2-year fixed-term basis.

    Type: 2‑Year Fixed‑Term Contract (potential for future continuity)
    Location: Hybrid, predominantly remote with on‑site audits around Swindon
    Hours: Fully Flexible - Full‑time, Part‑time, or Custom Patterns (e.g., 2-5 days/week)
    Salary: £38-40,000 per annum DOE (pro rata)

    Responsibilities:

    • Conduct on‑site and remote compliance/audit reviews of regulated community care providers.
    • Evaluate providers against CQC regulations, contractual KPIs, and local authority standards.
    • Develop, implement, track, and evaluate Quality Action Improvement Plans (QAIPs).
    • Offer coaching, support, and practical advice to drive service improvement.
    • Monitor safeguarding, complaints, and performance metrics to identify areas of risk.
    • Provide written reports and escalate issues as needed.
    • Support governance groups and share learning across the provider network.
    • Travel on audit days around Swindon.

    This role would be ideal for someone with experience working with CQC and a passion for raising standards in community-based care, conducting audits, coaching providers, and driving tangible improvements in quality and compliance.

    Essential

    Candidates should have a strong understanding of CQC standards and regulatory requirements, along with experience in community-based care such as domiciliary support or supported living. They will be confident leading audits, driving improvements, and producing clear, high-quality reports. Excellent communication skills, proficiency with digital systems, and the ability to work independently are essential. A full UK driving licence and access to a vehicle are also required.

    Desirable

    A background in local authority, commissioning, or regulatory roles is desirable, along with familiarity with quality assurance systems such as RAG ratings, DSPT, and tools like OpenPass or QCS. Insight into provider risk, service continuity, and safeguarding protocols would also be an advantage.

    Why Us?

    We can offer truly flexible working patterns - you choose your days/hours, with a blend of home-based and field work, with local site visits.

    • Collaborative, values-driven environment
    • 28 days of annual leave, inclusive of public holidays (Pro rata)
    • Access to the Blue Light Card discount scheme
    • Discount on motor maintenance with a trusted local garage
    • EAP provided by Health Assured
    • Use of a company pool car (subject to availability)
    • Refer-a-friend incentive program

    If you're passionate about quality care and want a flexible, purposeful role, we'd love to hear from you.

    Please send your CV and brief cover letter (including your preferred working pattern) to Oliver Spence | First City Nursing

    For an informal discussion, contact:
    Oliver Spence, Business Development Lead.
    This position may be closed sooner if a suitable candidate is appointed

     

     

Care Assistant - Independent Living Hubs (No Driving Required)

Up to £12.21 per hour Full training, pension

Are you caring, reliable, and passionate about helping others live independently? First City care group is looking for compassionate Healthcare Assistants to join our team within our Independent Living Hubs across Swindon.

These Hubs are residential buildings where individuals live independently in their own flats and receive support based on their needs. You'll provide care within one building at a time, moving from flat to flat - making this a great role for non-drivers. While a driving licence isn't required, there is an expectation of flexibility to work across our four locations in Swindon, currently with a high demand in Highworth and Wroughton.

You'll also have opportunities to support at on-site Day Centres, where individuals come to socialize, have meals, and enjoy activities.

Location: Highworth, Wroughton, Swindon
Job Type: Full-time or Part-time
Hours : 7am - 15:00pm / 15:00pm - 23:00pm/ 20:00pm - 7:00am
Salary: £12.21 per hour

Key Responsibilities:

  • Provide person-centred care based on individual care plans
  • Support with personal care, mobility, and medication
  • Help with daily routines, meal prep, light domestic tasks, and shopping
  • Promote independence and dignity
  • Carer relief
  • Work collaboratively with other carers and health professionals

Some individuals may have multiple visits a day, while others require less frequent support, with visit durations ranging from 30 minutes to 4 hours depending on individual care needs.

We are looking for someone who is:

  • Honest, caring, and reliable
  • Compassionate and friendly
  • Hands-on and willing to support with personal care
  • Able to arrange their own transport to and from shifts (especially important for early starts and late finishes)

Experience is not essential - full training is provided. We also welcome experienced carers and those who've supported family members.

Why Join First City?

  • Suitable role for non-drivers
  • Paid training and induction with shadow shifts (t&c's apply)
  • Free uniform and PPE
  • Supportive work environment and career progression
  • Employee Assistance Programme (Health Assured)
  • Workplace pension (Nest)
  • Refer-a-Friend bonus scheme
  • Blue Light Card for discounts at major retailers

Additional Information:

  • Must be flexible to work across Highworth, Wroughton, Rodbourne, and Moredon
  • Weekend availability required
  • All offers subject to references, enhanced DBS check, and mandatory training

Healthcare Coordinator

£26000 - £29500 per annum additional earnings, Pension,

Join our dedicated team supporting nearly 600 people across Swindon and the surrounding areas, playing a key role in delivering essential social care services. We are seeking a proactive and organised Care Coordinator to join our fast-paced office team. We have 2 NEW permanent positions, offering an excellent opportunity to grow your career in health and social care while working in a supportive and dynamic environment.

Location: Swindon
Salary: £26000 with an OTE of £29,500 (inclusive of on-call duties)
Hours: 40 hours per week shared out-of-hours on-call service
(Office hours: Monday-Friday, 08:30 - 17:00. Some flexibility may be required to meet business needs.)

Key Responsibilities:

  • Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching.
  • Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries.
  • Collaborate with healthcare professionals to ensure seamless service delivery.
  • Accurately complete and maintain all necessary documentation and systems.
  • Handle confidential matters with professionalism and integrity.
  • Provide compassionate, empathetic, and person-centred support to clients.

Essential Requirements:

  • Previous experience in health and social care, preferably in a community-based setting.
  • Strong administrative and computer skills.
  • A professional, caring, and respectful approach.
  • Excellent organisational skills with the ability to work effectively under pressure.

Desirable:

  • Health and social care qualifications (e.g., NVQ Level 2/3 or above).
  • Experience in rostering and scheduling.
  • Previous experience in an on-call capacity.
  • A valid UK driving licence and access to a vehicle.

What We Offer:

  • Comprehensive training and ongoing support.
  • Access to the Blue Light Card discount scheme.
  • Motor maintenance discount with a local garage.
  • 28 days of annual leave (inclusive of public holidays).
  • Employee Assistance Programme with Health Assured.
  • Free onsite parking.
  • Workplace pension with Nest.
  • Refer-a-friend scheme.

If this role isn't the right fit for you, we may be able to direct you to another suitable position within our organisation. Please note, all applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Employment is subject to satisfactory references, an enhanced DBS check, and the completion of mandatory training.

Experienced Care Assistant - £14.50/hour Mileage

Up to £14.50 per hour Full Training, Mileage, Pension

Experienced Community Carer - Full UK Driving Licence & Own Vehicle Required

Are you a compassionate and experienced care professional looking for a meaningful role in your local community? At First City Care Group, we are committed to delivering high-quality, person-centred care that enables people to live independently in their own homes.

Since 1999, we've proudly supported individuals across Swindon, and we're now expanding our dedicated team. We're looking for experienced carers who are ready to take the next step in their career.

Location: Swindon and Surrounding Areas
Pay Rate: £14.50 per hour 35p mileage
Hours: Full-time
Shifts: Morning (07:00 - 15:00) and/or Evening (15:00 - 23:00)

About the Role
This is a community-based position where you will support individuals recently discharged from hospital, helping them regain independence and confidence in their own homes.

Please note: This is a driving role. You must hold a full UK driving licence and have access to your own vehicle. You will be travelling between client homes throughout Swindon and the surrounding areas.

Key Responsibilities:

  • Provide high-quality care tailored to each individual's needs
  • Support with personal care, mobility, medication, and daily routines
  • Assist with light domestic tasks and meal preparation
  • Encourage independence during recovery at home
  • Mentor junior staff and support new starters
  • Work collaboratively with healthcare professionals

Requirements:

  • Minimum 1 years' experience in Health & Social Care (community experience preferred)
  • Full UK driving licence and access to your own vehicle
  • NVQ Level 2 (or equivalent) in Health & Social Care
  • Willingness to travel between client homes across the community

What We Offer:

  • Paid induction and shadowing shifts (T&Cs apply)
  • 28 days holiday (pro rata)
  • Free uniform and PPE
  • Use of a company pool car (where available)
  • Refer-a-friend bonus scheme
  • Blue Light Card access for national discounts
  • Local vehicle maintenance discounts
  • Employee Assistance Programme (Health Assured)

Hear from Our Team:

"I've worked in care for years, and this is by far the most supportive team I've been part of."
"It's rewarding to see people regain their confidence and know I helped them get there."

Join a care provider that truly values your skills and dedication.
If you're ready to take the next step in your career and make a difference in your community, we'd love to hear from you.

Apply today or find out more at firstcitynursing.co.uk

Please Note:
All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training. Applicants not suitable for this position may be considered for alternative roles, which could impact pay and duties.

Community Care Assistant

Up to £13.63 per hour Full Training, Mileage, Pension

Join Our Swindon Care Team - Drivers Wanted

Are you a driver with a caring nature, quick thinking, and a passion for helping others live independently in their own homes? At First City Care Group, we're proud to provide high-quality support across Swindon, enabling people to maintain their independence with dignity and respect.

We are currently looking for dedicated, reliable drivers to join our care team in Swindon and surrounding areas.

Do you have experience in the community or within the care sector?
Do you hold an NVQ Level 2 or above in Health and Social Care?

If so, we want to hear from you.

If you have no experience we still want to hear from you! As full training is provided.

What matters most is your commitment, compassion, and willingness to make a positive difference.

Pay: £13.63 per hour 35p mileage reimbursement
Locations Covered: Swindon - including West Swindon, North Swindon, Town Centre, Wroughton, Chiseldon, and Highworth
Requirement: Full UK driving licence and access to your own vehicle

Key Responsibilities:

  • Supporting clients in their own homes with day-to-day routines
  • Assisting with personal care (bathing, showering, continence)
  • Helping with mobility and administering medication
  • Preparing meals and light household tasks
  • Promoting independence through person-centred care

Shift Patterns Available:

  • Morning shift: 7:00am - 14:30pm
  • Evening shift: 14:30pm - 23:00pm
  • Teas & Bed: 17:00pm - 23:00pm
  • Flexible hours: Full-time, Part-time, Weekends

What You'll Need:

  • A valid UK driving licence and access to a reliable vehicle
  • Availability for early mornings, evenings, and some weekends
  • A kind, dependable nature and strong communication skills
  • The right to work in the UK

Why Work with First City Nursing & Care?
We're a well-established, family-run care provider with a strong local reputation. We value and support our care staff with:

  • Guaranteed hours (subject to terms)
  • Paid induction training and shadowing shifts
  • Free uniform provided
  • Access to pool cars (subject to availability)
  • 28 days holiday (pro rata)
  • Ongoing training and career progression
  • Blue Light Card discounts
  • Employee Assistance Programme via Health Assured
  • Local garage discount for vehicle maintenance
  • Refer-a-friend bonus scheme

Hear from Our Team:

"Working here is incredibly fulfilling. I love helping people in their daily lives."
"The flexibility and support from the team make a big difference."

Ready to Start Your Care Journey?

Apply now at: firstcitynursing.co.uk

All roles are subject to an Enhanced DBS check, satisfactory references, and successful completion of training.

Healthcare Assistant Apprentice

£12.21 - £13.68 per hour Pension, Full Training, Mileage

Choosing to study an Apprenticeship with First City Group can be both an inspiring and rewarding way to start your career!

This role is suitable for someone leaving education who has a passion to learn and support others! This real-world experience will enrich your knowledge and skill in the health and social care sector, whilst building the foundations for a future career.

First City Group is the Lead care provider in Swindon, our services are customer led and we support people to achieve their personal outcomes, by using a person-centred approach. Our main aim is to enable customers to maintain their independence and quality of life in the comfort of their own homes. As a First City Healthcare Assistant Apprentice you will play a key role in enabling care and support to all customers, (both individuals and families assessed as being in need of assistance).

Rate of pay: £12.21 - 13.68 per hour

Location: Swindon and surrounding area

Hours: 7:00am - 14:30pm or 14:30pm - 23:00pm

Key responsibilities:

  • You will support people with their mobility, domestic duties, shopping calls and social support in the community
  • Helping people to manage nutrition and hydration needs, take medication and other key aspects of daily living
  • Providing personal care at varying levels, this can range from offering encouragement and support, to enabling people to do it themselves, to physically supporting them directly.
  • Getting involved in a range of duties and activities, while prioritising the health, wellbeing and safety of those we support
  • Uphold the Organisations values and demonstrate commitment to the highest quality standards through all practise
  • Maintain integrity when dealing with confidential matters
  • Complete course work on time and to a high standard
  • Produce, maintain and be responsible for content, accuracy and sign off of assessments completed

It's true that no two days are ever the same. It's that variety that our teams love and that motivates them to treat every day as a new opportunity. The role of a carer can be demanding but, at the end of every day, you will go home knowing you have made a difference. As a team we offer 24/7 support to both our staff and customers to ensure the highest quality care and support is delivered.

Essential:

  • Be 18 years of age or older
  • Must have at least a grade C or 4 GCSE or equivalent in Maths and English or willing to undertake Functional Skills as part of the course
  • Work a minimum of 30 hours per week (Inclusive of Morning/Evening and Weekend commitment)

Desirable:

  • Health and social care qualification (GCSE or equivalent)
  • Have an understanding and interest of the health and social care sector
  • Driving license and access to your own vehicle would be beneficial

Duration:

The Apprenticeship will take between 12 - 18 months to complete

Courses available Adult Social care Level 2 and 3 depending previous qualifications

This position may be closed sooner if a suitable candidate is appointed

ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING

Quality Compliance Manager - Community Care Partnerships

£38000 - £40000 per annum Salary DOE (Pro rata)

First City Care Group (FCG) is Swindon's specialist lead provider of community-based care, working under subcontract to ensure regulated care providers meet CQC standards alongside our own high-quality, person-centred expectations. We take a collaborative, coaching-led approach empowering providers to improve practice, share learning, and maintain compliance.

FCG are seeking a proactive Quality Compliance Manager to execute quality assurance audits on-site and remotely with subcontracted community care services. This is a flexible role ideal for candidates seeking meaningful work with varied hours tailored to their availability, offered on a 2-year fixed-term basis.

Type: 2‑Year Fixed‑Term Contract (potential for future continuity)
Location: Hybrid, predominantly remote with on‑site audits around Swindon
Hours: Fully Flexible - Full‑time, Part‑time, or Custom Patterns (e.g., 2-5 days/week)
Salary: £38-40,000 per annum DOE (pro rata)

Responsibilities:

  • Conduct on‑site and remote compliance/audit reviews of regulated community care providers.
  • Evaluate providers against CQC regulations, contractual KPIs, and local authority standards.
  • Develop, implement, track, and evaluate Quality Action Improvement Plans (QAIPs).
  • Offer coaching, support, and practical advice to drive service improvement.
  • Monitor safeguarding, complaints, and performance metrics to identify areas of risk.
  • Provide written reports and escalate issues as needed.
  • Support governance groups and share learning across the provider network.
  • Travel on audit days around Swindon.

This role would be ideal for someone with experience working with CQC and a passion for raising standards in community-based care, conducting audits, coaching providers, and driving tangible improvements in quality and compliance.

Essential

Candidates should have a strong understanding of CQC standards and regulatory requirements, along with experience in community-based care such as domiciliary support or supported living. They will be confident leading audits, driving improvements, and producing clear, high-quality reports. Excellent communication skills, proficiency with digital systems, and the ability to work independently are essential. A full UK driving licence and access to a vehicle are also required.

Desirable

A background in local authority, commissioning, or regulatory roles is desirable, along with familiarity with quality assurance systems such as RAG ratings, DSPT, and tools like OpenPass or QCS. Insight into provider risk, service continuity, and safeguarding protocols would also be an advantage.

Why Us?

We can offer truly flexible working patterns - you choose your days/hours, with a blend of home-based and field work, with local site visits.

  • Collaborative, values-driven environment
  • 28 days of annual leave, inclusive of public holidays (Pro rata)
  • Access to the Blue Light Card discount scheme
  • Discount on motor maintenance with a trusted local garage
  • EAP provided by Health Assured
  • Use of a company pool car (subject to availability)
  • Refer-a-friend incentive program

If you're passionate about quality care and want a flexible, purposeful role, we'd love to hear from you.

Please send your CV and brief cover letter (including your preferred working pattern) to Oliver Spence | First City Nursing

For an informal discussion, contact:
Oliver Spence, Business Development Lead.
This position may be closed sooner if a suitable candidate is appointed