Quality Insight & Development Assistant New

Are you an experienced and compassionate care professional looking to make a lasting impact? At First City Care Group we believe in raising the standard of community-based care and we want passionate, skilled individuals like you to join us.

Since 1999, we've proudly supported people across Swindon to live independently at home. Now, as we expand our team, we're looking for experienced carers ready to take the next step in their career and help shape the future of home care.

Location: Swindon & surrounding areas

Pay Rate: £14.50/hour 35p mileage

Hours: Full-time

Shifts: Morning: 07:00am - 15:00pm and/or Evening: 15:00pm - 23:00pm

About the Role:

This is a community-based role supporting individuals recently discharged from hospital, helping them safely transition back to independent living. You'll need a full UK driving licence and access to your own vehicle, as you'll travel between clients across Swindon.

As a trusted member of our care team, you will:

• Deliver high-quality, person-centred care tailored to each individual
• Assist with personal care, medication, and mobility
• Support daily routines including meal prep and light domestic tasks
• Promote independence and confidence after hospital discharge
• Mentor and support junior/new staff
• Liaise with healthcare professionals for the best outcomes

What You'll Need:

• Minimum 1 years' experience in Health & Social Care (in a community based role highly desirable)
• Full UK driving licence and access to your own car
• Willingness to travel within the community
• A minimum of a NVQ Level 2 or equivalent in Health & Social Care

What We Offer:

• Paid induction and shadowing shifts (T&C's)
• 28 days holiday (pro rata)
• Free uniform and PPE
• Use of company pool car (where available)
• Refer-a-friend bonus scheme
• Access to Blue Light Card discounts
• Local vehicle maintenance discount
• Employee Assistance Programme (Health Assured)

What Our Carers Say:

"I've worked in care for years and this is by far the most supportive team I've been part of."
"It's rewarding to see people regain their confidence and know I helped them get there."

Ready to make your next move in care?

If you're driven by purpose, value respect and compassion, and want to be part of a growing, respected organisation-we want to hear from you.

Apply today or learn more at firstcitynursing.co.uk

Please Note:
All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training.
If you apply but aren't suitable you may be directed to a different role which can effect pay rate and duties.

First City Care Group are a well-established care provider in Swindon, proud to hold an Outstanding rating from CQC, a testament to the dedication and compassion of our incredible support staff.

Are you passionate about making a meaningful difference in people's lives? Do you enjoy helping others live independently, explore new experiences, and feel connected to their community? If that sounds like you, we'd love to hear from you.

We're currently looking for Support Workers to join our warm and welcoming Supported Living team. We offer both permanent contracts and flexible bank shifts to fit your lifestyle and availability.

Location: Swindon & surrounding areas

Pay Rate from: £12.21 per hour

Hours: Full-time, Part Time, Bank

Shifts: 12 hour days and/or Nights, 4-6 hour shifts (we operate a 24/7 service so timings will vary

About the role:
As a Support Worker, you'll be working with adults with a range of needs-this may include learning disabilities, autism, mental health challenges, or physical disabilities. Your role will be to support individuals to live full and meaningful lives in their own homes and local communities. You'll be delivering person-centred support, helping each person to achieve their own outcomes and live life on their terms.

This could include:
* Helping with day-to-day tasks like cooking, cleaning, budgeting, and personal care
* Supporting people to take part in activities they enjoy whether that's swimming, shopping, arts & crafts, music, attending groups, or going out for a coffee
* Encouraging independence and building confidence
* Supporting people to maintain relationships with family and friends
* Helping with appointments, medication.
* Promoting wellbeing and safety at all times

For some of our roles, we require at least 6 months' experience in a similar setting, though not all positions have this requirement. What's most important to us is that you have the right values, a caring attitude, and a willingness to learn. For those with less experience, we offer full training and ongoing support to help you succeed in the role.

We're looking for people who are:
* Kind, respectful, and supportive
* Great communicators who can build positive relationships
* Patient, reliable, and flexible
* Committed to promoting choice, dignity, and independence
* Comfortable working alone or as part of a team

What we offer:
* Contracted hours OR flexible bank shifts - your choice
* Paid induction and ongoing training T&C's apply
* Holiday pay
* Support from a friendly, experienced team
* Opportunities to progress your career in care
* A truly rewarding role where you can see the difference you make every day

Some roles may require you to work a mix of days, evenings, weekends, or sleep-ins (depending on service needs). A full driving licence is helpful but not essential.

Benefits:

• Guaranteed hours available (T&C's apply)
• 28 Days Holiday pro-rata
• Paid induction training and shadow shifts
• Free uniform
• Additional industry-recognized training and career progression opportunities
• Discounts at major retailers with Blue Light Card
• Access to Employee Assistance Programme
• Motor maintenance discount with a local garage
• Access to company pool car (subject to availability)
• Refer a friend scheme

Please Note:
All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training.
Applicants must currently reside in the UK.
Join us and help make everyday count for the people we support.

Join Charmes Care as a Team Leader – Full-Time Role on the Isle of Wight

Are you an experienced care professional with leadership skills and a passion for supporting your community? Charmes Care, part of the First City Care Group, is looking for a dedicated full-time Team Leader to join our Isle of Wight team, blending compassion with opportunity within a supportive and values-driven environment.

This is an exciting opportunity for someone ready to take the next step in their care career and play a key role in shaping and delivering high-quality services to our clients.

Key Information

• Contract: Full-Time, 40 hours per week (flexibility in hours will be required to meet the needs of the business)
• Rate: £28,100 per annum - plus mileage. (based on a 40-hour week) – additional earnings when partaking in out of hours service.
• Driving Essential – You must have a full UK driving licence and access to a vehicle.
• Location: Isle of Wight - We serve East Cowes, Wootton, Binstead, Ryde, Seaview, St Helens, Bembridge, and Brading.

Your Responsibilities

As a Team Leader, you’ll support both customers and colleagues, ensuring care standards are met across the service. Your role will include; Leading and mentoring care staff across the business, Providing office cover and assisting with customer support planning when required, Maintain accurate records and help implement individual care plans, Supporting individuals to live independently in their own homes, Participating in the out-of-hours service on a rota basis and Delivering hands-on care including personal support, mobility assistance, and medication administration.

What We’re Looking For

• A minimum of 1 year’s care experience, ideally within a community based setting  (in a senior capacity would be beneficial)
• NVQ 2 or Above in Health and Social Care or equivalent 
• A full UK driving licence and access to a car.
• A natural leader who’s compassionate, dependable, and enthusiastic about making a difference.

Sound Like You?

Apply today and become a key part of our mission to deliver high-quality, person-centred care across the Isle of Wight.

In return we offer

• Stable Employment – guaranteed hours (T&Cs apply).
• Supportive Team Environment – you'll be part of a caring, passionate team.
• 28 Days Holiday (pro-rata).
• Paid Shadow Shifts (T&Cs apply).
• Free Uniform & Training
• Career Development Opportunities.
• Company Pool Car Access (subject to availability).
• Employee Assistance Programme & Blue Light Card discounts.

ALL OFFERS OF EMPLOYMENT ARE SUBJECT TO ENHANCED DBS CHECKS, SATISFACTORY REFERENCES, AND COMPLETION OF MANDATORY TRAINING.

Are you kind-hearted, quick-thinking, and passionate about making a difference in people's lives? At First City Nursing & Care, we're proud to support individuals in their own homes-helping them live independently with dignity and respect. We're looking for caring, reliable individuals to join our team across the Swindon area.

No experience? No problem-we provide full training. What matters most is your compassion, commitment, and drive to help others live independently.

Rate: £13.70/hour 35p mileage
Areas Covered: Swindon (including West & North Swindon, Town Centre, Wroughton, Chiseldon, Highworth)
Driving licence and access to a vehicle required

What You'll Do:

• Support clients with daily routines in their own homes
• Assist with personal care (bathing, showering, continence)
• Support mobility and administer medication
• Prepare meals and help with light housekeeping
• Follow person-centred care plans to promote independence

Shifts Available:

• Morning shift: 7:00am - 2:30pm
• Evening shift: 2:30pm - 11:00pm
• Flexible options: Full-time, Part-time, Weekends

What You'll Need:

• Full UK driving licence and your own vehicle
• Availability for early mornings, evenings, and some weekends
• A caring nature and strong communication skills
• Right to work in the UK

We're a friendly, family-run provider that values our team as our greatest asset. We offer:

• Guaranteed hours available (T&Cs apply)
• Paid induction and shadowing shifts (T&Cs apply)
• Free uniform
• Company pool car access (where available)
• 28 days holiday (pro rata)
• Ongoing training & career development
• Discounts via Blue Light Card
• Health Assured Employee Assistance Programme
• Local garage discount for motor maintenance
• Refer-a-friend bonus scheme

What Our Carers Say:

"Working here is incredibly fulfilling. I love helping people in their daily lives."
"The flexibility and support from the team make a big difference."

Apply Now to Start Your Care Journey with First City Nursing and Care!

Visit: firstcitynursing.co.uk

All offers subject to Enhanced DBS check, satisfactory references, and full completion of training.