Support Worker - Supported Living New

Are you an experienced and compassionate care professional looking to make a lasting impact? At First City Care Group we believe in raising the standard of community-based care and we want passionate, skilled individuals like you to join us.

Since 1999, we've proudly supported people across Swindon to live independently at home. Now, as we expand our team, we're looking for experienced carers ready to take the next step in their career and help shape the future of home care.

Location: Swindon & surrounding areas

Pay Rate: £14.50/hour 35p mileage

Hours: Full-time

Shifts: Morning: 07:00am - 15:00pm and/or Evening: 15:00pm - 23:00pm

About the Role:

This is a community-based role supporting individuals recently discharged from hospital, helping them safely transition back to independent living. You'll need a full UK driving licence and access to your own vehicle, as you'll travel between clients across Swindon.

As a trusted member of our care team, you will:

• Deliver high-quality, person-centred care tailored to each individual
• Assist with personal care, medication, and mobility
• Support daily routines including meal prep and light domestic tasks
• Promote independence and confidence after hospital discharge
• Mentor and support junior/new staff
• Liaise with healthcare professionals for the best outcomes

What You'll Need:

• Minimum 1 years' experience in Health & Social Care (in a community based role highly desirable)
• Full UK driving licence and access to your own car
• Willingness to travel within the community
• A minimum of a NVQ Level 2 or equivalent in Health & Social Care

What We Offer:

• Paid induction and shadowing shifts (T&C's)
• 28 days holiday (pro rata)
• Free uniform and PPE
• Use of company pool car (where available)
• Refer-a-friend bonus scheme
• Access to Blue Light Card discounts
• Local vehicle maintenance discount
• Employee Assistance Programme (Health Assured)

What Our Carers Say:

"I've worked in care for years and this is by far the most supportive team I've been part of."
"It's rewarding to see people regain their confidence and know I helped them get there."

Ready to make your next move in care?

If you're driven by purpose, value respect and compassion, and want to be part of a growing, respected organisation-we want to hear from you.

Apply today or learn more at firstcitynursing.co.uk

Please Note:
All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training.
If you apply but aren't suitable you may be directed to a different role which can effect pay rate and duties.

Quality Insight & Development Assistant

A NEW exciting opportunity for someone looking to take the next step in their career! We are seeking a meticulous and analytic Quality Insite & Development Assistant to join our expanding work force. . This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.

First City is a respected care provider, known for our dedication to delivering exceptional care to our customers. We take pride in maintaining the highest standards of care and compliance with all regulatory requirements. Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.

Location: Swindon and surrounding area
Salary: £26,000 (pro rata) - potential for additional earnings
Hours: 30 hours per week (inclusive of 1 in 4 weekends, hours can include early mornings and later evenings)

Must Hold a full UK license, have access to your own vehicle with business insurance.

The Role

In this role you will work in collaboration with the Quality Insite & Development Lead to support the continuous improvement of processes, and services by gathering insights, analysing data, carrying out colleague observations to ensure compliance, competency and strategies that enhance quality and efficiency. You will work within a multidisciplinary team to identify trends, asses performance and drive innovation.

This position is ideal for someone who has experience working within a Senior or Team lead role who is ready to take on a role focused on compliance and care quality standards.

Key responsibilities:

• Collect, analyse, and interpret data to identify trends, performance gaps, and areas for improvement, supporting the development and implementation of quality initiatives.
• Monitor system alerts, review care records, and ensure documentation aligns with regulatory and quality standards, including CQC compliance.
• Collaborate with care teams to address care delivery gaps and escalate concerns appropriately to ensure timely resolution.
• Maintain accurate documentation, contribute to audit reviews, and support the development of action plans to drive continuous improvement across services.
• Assist in delivering training and development programmes aimed at enhancing competency and improving care quality standards.

The above is not an exhaustive list of duties.

What We're Looking For:

The ideal candidate will have a minimum of two years of hands-on experience in a care setting, demonstrating a strong foundation in providing quality support. They should hold a Level 3 qualification in Health and Social Care or be willing to work towards achieving it. Confidence and assertiveness are essential, along with the ability to challenge others constructively and professionally when needed. Excellent written and verbal communication skills are required, as well as proficiency in using a variety of computer systems and digital tools. The candidate should also be friendly, enthusiastic, and trustworthy, with a proactive, can-do attitude that contributes positively to the team and the people they support.

In return, we offer:

• Comprehensive training and ongoing support
• Access to the Blue Light Card discount scheme
• Discount on motor maintenance with a trusted local garage
• 28 days of annual leave, inclusive of public holidays
• Employee Assistance Programme (EAP) provided by Health Assured
• Use of a company pool car (subject to availability)
• Workplace pension scheme through Nest
• Refer-a-friend incentive program

Why Join Us?

If you're detail-oriented and passionate about ensuring compliance and excellence in care, we want to hear from you. At First City, you'll be part of a team that values collaboration, continuous improvement, and making a real difference in people's lives.

Join Charmes Care as a Team Leader – Full-Time Role on the Isle of Wight

Are you an experienced care professional with leadership skills and a passion for supporting your community? Charmes Care, part of the First City Care Group, is looking for a dedicated full-time Team Leader to join our Isle of Wight team, blending compassion with opportunity within a supportive and values-driven environment.

This is an exciting opportunity for someone ready to take the next step in their care career and play a key role in shaping and delivering high-quality services to our clients.

Key Information

• Contract: Full-Time, 40 hours per week (flexibility in hours will be required to meet the needs of the business)
• Rate: £28,100 per annum - plus mileage. (based on a 40-hour week) – additional earnings when partaking in out of hours service.
• Driving Essential – You must have a full UK driving licence and access to a vehicle.
• Location: Isle of Wight - We serve East Cowes, Wootton, Binstead, Ryde, Seaview, St Helens, Bembridge, and Brading.

Your Responsibilities

As a Team Leader, you’ll support both customers and colleagues, ensuring care standards are met across the service. Your role will include; Leading and mentoring care staff across the business, Providing office cover and assisting with customer support planning when required, Maintain accurate records and help implement individual care plans, Supporting individuals to live independently in their own homes, Participating in the out-of-hours service on a rota basis and Delivering hands-on care including personal support, mobility assistance, and medication administration.

What We’re Looking For

• A minimum of 1 year’s care experience, ideally within a community based setting  (in a senior capacity would be beneficial)
• NVQ 2 or Above in Health and Social Care or equivalent 
• A full UK driving licence and access to a car.
• A natural leader who’s compassionate, dependable, and enthusiastic about making a difference.

Sound Like You?

Apply today and become a key part of our mission to deliver high-quality, person-centred care across the Isle of Wight.

In return we offer

• Stable Employment – guaranteed hours (T&Cs apply).
• Supportive Team Environment – you'll be part of a caring, passionate team.
• 28 Days Holiday (pro-rata).
• Paid Shadow Shifts (T&Cs apply).
• Free Uniform & Training
• Career Development Opportunities.
• Company Pool Car Access (subject to availability).
• Employee Assistance Programme & Blue Light Card discounts.

ALL OFFERS OF EMPLOYMENT ARE SUBJECT TO ENHANCED DBS CHECKS, SATISFACTORY REFERENCES, AND COMPLETION OF MANDATORY TRAINING.

Are you kind-hearted, quick-thinking, and passionate about making a difference in people's lives? At First City Nursing & Care, we're proud to support individuals in their own homes-helping them live independently with dignity and respect. We're looking for caring, reliable individuals to join our team across the Swindon area.

No experience? No problem-we provide full training. What matters most is your compassion, commitment, and drive to help others live independently.

Rate: £13.70/hour 35p mileage
Areas Covered: Swindon (including West & North Swindon, Town Centre, Wroughton, Chiseldon, Highworth)
Driving licence and access to a vehicle required

What You'll Do:

• Support clients with daily routines in their own homes
• Assist with personal care (bathing, showering, continence)
• Support mobility and administer medication
• Prepare meals and help with light housekeeping
• Follow person-centred care plans to promote independence

Shifts Available:

• Morning shift: 7:00am - 2:30pm
• Evening shift: 2:30pm - 11:00pm
• Flexible options: Full-time, Part-time, Weekends

What You'll Need:

• Full UK driving licence and your own vehicle
• Availability for early mornings, evenings, and some weekends
• A caring nature and strong communication skills
• Right to work in the UK

We're a friendly, family-run provider that values our team as our greatest asset. We offer:

• Guaranteed hours available (T&Cs apply)
• Paid induction and shadowing shifts (T&Cs apply)
• Free uniform
• Company pool car access (where available)
• 28 days holiday (pro rata)
• Ongoing training & career development
• Discounts via Blue Light Card
• Health Assured Employee Assistance Programme
• Local garage discount for motor maintenance
• Refer-a-friend bonus scheme

What Our Carers Say:

"Working here is incredibly fulfilling. I love helping people in their daily lives."
"The flexibility and support from the team make a big difference."

Apply Now to Start Your Care Journey with First City Nursing and Care!

Visit: firstcitynursing.co.uk

All offers subject to Enhanced DBS check, satisfactory references, and full completion of training.